Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 580 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 12th September 2025

Julie Lee-Deckard

Fatstick Boards 5 star review on 4th September 2025

Anonymous

Fatstick Boards 5 star review on 26th August 2025

Lee Richards

Fatstick Boards 5 star review on 23rd August 2025

Sarah Courtney-Hughes

Fatstick Boards 5 star review on 20th August 2025

Andrew De Bere

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a 10.6 board on a Thursday afternoon and it was delivered midday on Sunday. Bought at a very good price with no hassle at all. Friendly communications from staff too. Just the way it should be.”

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Posted 2 years ago

“My latest addition to my Fatstick kit is the 2 piece carbon paddle. I'm delighted with her, with having used for the first time yesterday during an advanced SUP course. As with all previous Fatstick purchases the process from start to end has been smooth, speedy and easy with good communication throughout. My paddle is simply stunning and exceptional value when comparing to similar weights from other suppliers out there. Thanks guys!”

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Posted 2 years ago

“Love Love love. My second board from an amazing team. Me and my cousin have the same one. Also have the carbon paddle to match.”

Fatstick Boards 5 star review on 16th September 2023

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Posted 2 years ago

“Very happy with my Fatstick board. I was offered an ex display board, it came with warranty and an explanation of how it had been used (photo only). It came packaged as though it was new (I’d never have known) and arrived within the times promised. Everything was present and correct. The board is brilliant, easy to bow up (I bought an electric pump after using the manual once, manual is usable but on a hot day that last few psi was too much for me), and easy to put together and use. I thoroughly recommend these boards, very happy with mine.”

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Posted 2 years ago

“Fabulous customer service, brilliant quality items. They go beyond the usual and its obvious they are passionate about what they do”

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Posted 2 years ago

“Hi Reuben, here's the review you requested, my board was dispatched and received within two days of me placing the order which I'm very pleased about, and very happy with the quality. Sadly this is not Fatstick's problem or fault, but I stupidly ordered the wrong size board, I wanted a 10'6" pure art, and ordered a 9'6" pure art by mistake,my fault entirely. My last board was a 10' board and unsuitable. So I went to the Paddle Sup school in Ne Hampshire, who use 10'6 pure arts, which worked well for me, and is a great board so that was the way forward, Michelle also thought the same. I made several attempts to call you last week, to get the same message, to busy to talk so email us. I cannot afford the £200 odd price difference, so would have been more than happy to pay for the postage both ways and your costs to if possible swap over to a 10' 6" airstick, that would have been so time consuming for both of us emailing. The board is now in the loft and will be sold next spring. Which is a great shame, so 10/10 for product quality, customer service?.”

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Posted 2 years ago

Hi Andy, Sorry you ordered the wrong board by mistake, We are happy to swap it for you, not a issue. I believe I did reply back to you quite quickly via our online chat system, Kind regards Reuben

Posted 2 years ago

“Excellent product, excellent service. Thank you Fat Stick”

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Posted 2 years ago

“Love my new board. Thank you.”

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Posted 2 years ago

“really impressive service and backup assistance, topped off by my new toy being amazing!”

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Posted 2 years ago

“Really happy with the speed of delivery and will be using Fatsticks again.”

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Posted 2 years ago

“I know you guys well and have purchased the towel robe and dry robe. Love the kit and think you are all awesome!”

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Posted 2 years ago

“New bag was delivered on time and well packed”

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Posted 2 years ago

“I’m absolutely in love with my Fatstick Pure Art … its my first board and it’s just the best , so sturdy and solid and easy to inflate and obviously looks beautiful to . So many colours and really would love all of them but have the Blue lagoon. Customer service is just amazing and I’m really so very pleased I choose Fatstick, absolutely the best and pleased to be part of amthe amazing Fatstick Family ❤️🙌🏼”

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Posted 2 years ago

“Very good quality board - competitive price versus other quality manufacturers - differentiation is the unmatchable customer service and communication from Fatstick”

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Posted 2 years ago

“After ordering a complete valve and being told it was simple to fit I am flummoxed how you are meant to fit the female part without splitting the board! I have phoned Fatstick, left voice messages and emailed but had noone return my plea for help. I am extremely disappointed as all I have done for years is sing the praises of my board… but of customer support is none existent then it leaves me with no alternative but to seek a new board elsewhere .. seen as i have a board with a faulty valve I am unable to fix!”

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Posted 2 years ago

Hi Sam, I am sorry you felt the need to write a very poor review after all the emails I have been communicating with you to help you sort your issue with your board valve which had developed a issue after a few years of use, I am more then happy to keep assisting you. Kind regards Reuben

Posted 2 years ago

“I bought the Airstck package as I wanted a good starter board. It is a very good quality board with everything I need. Fatstick boards can run at higher pressures than the cheaper boards, giving a much firmer board and a better ride. Excellent customer service, I'm looking forward to my next purchase.”

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Posted 2 years ago

“Amazing!! I love my new (and first ever) paddleboard, the Pure Art Pink Panther. I have been out a few times already on local waters but my dream would be to take it for a paddle in Kefalonia to see the fantastic work that you guys are involved with over there!”

Fatstick Boards 5 star review on 1st September 2023

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Posted 2 years ago

“Great service. Fin delivered on time and as described”

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Posted 2 years ago

“It's water resistant, comfy, partner has lived in it!! Even enough room for the little dachshund!”

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Posted 2 years ago

“I’m delighted with my new purchase! Kept my dry and warm on a recent camping trip and looks very stylish. I originally ordered a cheaper one which wasn’t quite right, but this one exceeded my expectations! I am a size 8-10 and have the medium. It’s very roomy but doesn’t look ridiculously big! We were camping in a large group and everyone was impressed with it. Great communication and fast delivery from the company.”

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Posted 2 years ago

Fatstick Boards is rated 4.9 based on 580 reviews