Login
Start Free Trial Are you a business? Click Here

Fatstick Boards Reviews

4.9 Rating 566 Reviews
98 %
of reviewers recommend Fatstick Boards
4.9
Based on 566 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Fatstick Boards 5 star review on 26th August 2025
Lee Richards
Fatstick Boards 5 star review on 23rd August 2025
Sarah Courtney-Hughes
Fatstick Boards 5 star review on 23rd August 2025
Sarah Courtney-Hughes
Fatstick Boards 5 star review on 20th August 2025
Andrew De Bere
Fatstick Boards 5 star review on 1st August 2025
John Robbins
Fatstick Boards 5 star review on 4th July 2025
Natasha Hoyte
Fatstick Boards 5 star review on 27th June 2025
Anonymous
221
Anonymous
Anonymous  // 01/01/2019
Fatstick carbon paddle, not a board for the record. Very under wowed by my experience of my first carbon paddle. The paddle arrived in a lovely bag, and of course the first part you go to is the paddle itself. Mmmm the graphics we not aligning with each side 🤔 the graphics looked mis fitted and an odd blue colour on the white stripe.... not good with OCD but I hear what your saying, it doesn't affect performance. I also mentioned that I thought the clamp on the upper section was a little under quality shall we say.Then I noticed a mark in the paddle shaft which was a lump to the touch... so first impressions were dampened by the obvious flaws. Anyway I email into fatstick to bring these findings to their attention... and they quickly responded with an offer of 20% discount, very nice I hear you say but I would have rather had a replacement than a discount. So I asked if a replacement was an option over a refund? No response... so I emailed again and felt obliged to except the discount as clearly a replacement wasn't an option. So onto the weekend when I put the paddle through its first water test.. and honestly it's ok, not that I had much to compare it to but it felt good in my hands and did a good job of getting me around the water. .... then came my last paddle of the day and as I grabbed my paddle to head off to the lake I heard a rattling sound from the paddle end... yes a rattling sound from the paddle joint to the shaft.. tighten the clamp I hear you all saying... I did! But I still have a rattling.. but I guess that won't affect the performance either... unless the paddle head falls off, so watch this space.
Helpful Report
Posted 3 weeks ago
After ordering a complete valve and being told it was simple to fit I am flummoxed how you are meant to fit the female part without splitting the board! I have phoned Fatstick, left voice messages and emailed but had noone return my plea for help. I am extremely disappointed as all I have done for years is sing the praises of my board… but of customer support is none existent then it leaves me with no alternative but to seek a new board elsewhere .. seen as i have a board with a faulty valve I am unable to fix!
Helpful Report
Posted 1 year ago
Hi Sam, I am sorry you felt the need to write a very poor review after all the emails I have been communicating with you to help you sort your issue with your board valve which had developed a issue after a few years of use, I am more then happy to keep assisting you. Kind regards Reuben
Posted 1 year ago
Not happy at the moment. Sub standard service.
Helpful Report
Posted 2 years ago
Hi Claire, we are sorry your board was damaged by the courier in transit and we are working on sorting this issue out for you. This is your second review: I have put a more in-depth reply on the other 1 star review you gave us about the same issue.
Posted 2 years ago
Fatstick Boards is rated 4.9 based on 566 reviews