Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 426 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 23rd March 2024

160

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolutely superb customer service, hands down the only SUP company I recommend to all my friends. Definitely a proud member of the Fatstick Family. Doesn’t matter what Fatstick model you choose, they are all superbly designed, robust, look great, specced well and ride everything. A genuinely great company run by people who love what they do and it shows. If you don’t have one, Buy one”

Helpful Report

Posted 11 months ago

“I know you guys well and have purchased the towel robe and dry robe. Love the kit and think you are all awesome!”

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Posted 7 months ago

“Got a changing robe medium storm grey. Mostly to walk dogs, watch matches, do ponies in, beach, swim & camp in. It’s roomy (can easily beach change in it -size 12) Lovely cosy fluffy inside. Huge side pockets & big inside phone pocket. It the nicest I’ve seen & I looked a long time! Nice price (if you get a proper horsey one they fleece you) speedy delivery. Very pleased”

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Posted 1 year ago

“Great fast service, fabulous quality and lovely and warm. My only problem is that the small/child’s is too small and the medium is a bit too big. I’m 5ft 1 and a size in between would be perfect. Will be keeping the medium tho as I’m loving this product, thank you.”

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Posted 1 year ago

“Great quality changing robes. Nice, thick and warm. Had issues with sizing and I have to say for me the Customer service was first class.”

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Posted 1 year ago

“Voucher codes don’t work on website so can’t make purchase”

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Posted 1 year ago

I'm very sorry to hear this, If you email us, I am sure we can rectify the situation :) Contact: info@fatstickboards.com

Posted 1 year ago

“Thanks guys, great board and great customer service. My wife loves the new board”

Fatstick Boards 5 star review on 25th July 2022

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Posted 1 year ago

“Purchased my Air Stick 10’6” isup board starter package last week and tried it out yesterday. I am 72 and have never been on a isup board before; I used it on an inland lake. It was great; super fun and I even managed to stand and paddle. I was advised by an experienced boarder to use the quick release waist belt (supplied) attached to the ankle safety strop (supplied). The belt is easier to release than the ankle strop in case of extreme emergency. The kit comes with everything a complete novice should need. I would have preferred a carbon fibre paddle but, of course, that would have added to the start-up cost. I did find it difficult pumping up the isup to 15psi even with the well made hand pump. I managed about 12psi. It was firm to kneel/ stand on and to paddle but flexed a little. I shall simply have to man-up (or buy an electric pump to run off the car). There are a few accessories I have bought in addition to the isup board. A buoyancy aid is imperative. Prior to using the isup board I did view a few Fat Stick ‘videos’ re its usage and found them worth while. I even watched a few more today. What a fantastic work-out; reason to get out on the water and into the fresh air I wish I had bought one years ago. We done FatStick. I think your starter kit is a fabulous product. Here’s to a good few years of paddling!”

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Posted 1 year ago

“Fatstick products have become addictive now….. bamboo bullet hard board, air stick, fatwrap, carbon paddles, hoodies…… the quality has been amazing with every product and can’t recommend them enough! Top quality product with great after sales / customer service…… support a great brand!!”

Fatstick Boards 5 star review on 13th May 2022

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Posted 1 year ago

“I’m lucky enough to own a couple of fatstick boards now and plenty of incredible merch.. always fab service, great communication and quality products at a good price.”

Fatstick Boards 5 star review on 21st February 2022

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Posted 2 years ago

Love this pic! Thanks so much for your review :)

Posted 2 years ago

Fatstick Boards is rated 4.9 based on 426 reviews