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Fatstick Boards Reviews

4.9 Rating 566 Reviews
98 %
of reviewers recommend Fatstick Boards
4.9
Based on 566 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Fatstick Boards 5 star review on 26th August 2025
Lee Richards
Fatstick Boards 5 star review on 23rd August 2025
Sarah Courtney-Hughes
Fatstick Boards 5 star review on 23rd August 2025
Sarah Courtney-Hughes
Fatstick Boards 5 star review on 20th August 2025
Andrew De Bere
Fatstick Boards 5 star review on 1st August 2025
John Robbins
Fatstick Boards 5 star review on 4th July 2025
Natasha Hoyte
Fatstick Boards 5 star review on 27th June 2025
Anonymous
221
Anonymous
Anonymous  // 01/01/2019
Foil board is very small for a beginner board.( it's not 170L as stated) Front foil is also undersized for a beginner package. Screws and brass nuts did not fit the foil board.
Helpful Report
Posted 3 months ago
Hi there, thank you for your review, So sorry you are not completely happy. We believe you perhaps you are looking at incorrect product (Hard Foil Boards). Because the Inflatable Foil Board does clearly state it is 5ft long & lower volume, We believe for the quite low price point our Inflatable Foil Board is very high quality & works well for a lot of riders. Kind Regards, FatStick Team
Posted 3 months ago
Great robe but was way too heavy and big for me. Messaged to return said ok. Waiting for returns address for 6 days as you don't get one in parcel.
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Posted 1 year ago
Very had to send something back and receive the refund
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Posted 1 year ago
Hi Reuben, here's the review you requested, my board was dispatched and received within two days of me placing the order which I'm very pleased about, and very happy with the quality. Sadly this is not Fatstick's problem or fault, but I stupidly ordered the wrong size board, I wanted a 10'6" pure art, and ordered a 9'6" pure art by mistake,my fault entirely. My last board was a 10' board and unsuitable. So I went to the Paddle Sup school in Ne Hampshire, who use 10'6 pure arts, which worked well for me, and is a great board so that was the way forward, Michelle also thought the same. I made several attempts to call you last week, to get the same message, to busy to talk so email us. I cannot afford the £200 odd price difference, so would have been more than happy to pay for the postage both ways and your costs to if possible swap over to a 10' 6" airstick, that would have been so time consuming for both of us emailing. The board is now in the loft and will be sold next spring. Which is a great shame, so 10/10 for product quality, customer service?.
Helpful Report
Posted 1 year ago
Hi Andy, Sorry you ordered the wrong board by mistake, We are happy to swap it for you, not a issue. I believe I did reply back to you quite quickly via our online chat system, Kind regards Reuben
Posted 1 year ago
It arrived quickly and was really excited to use it for my swim in Wales. Upon my first use, the velcro on the wrists started to come off. It was very disappointing as this was not a cheap purchase.
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Posted 2 years ago
I bought a tube of repair glue but the tube was only 1/3 full. Only a small amount of glue left after a very small repair.. hey guys.. I've emailed you so get back to me when you can..!
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Posted 2 years ago
Voucher codes don’t work on website so can’t make purchase
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Posted 2 years ago
I'm very sorry to hear this, If you email us, I am sure we can rectify the situation :) Contact: info@fatstickboards.com
Posted 2 years ago
Great products but rubbish at replying to emails. I still haven't had a reply.
Helpful Report
Posted 3 years ago
Hi Rebecca, Thank you for your review. On this occasion we replied to you about your board valve thread in 8 days which is pretty poor to be honest. I was away on a family holiday, Sorry, Kind regards Reuben, (Fatstick founder)
Posted 3 years ago
Fatstick Boards is rated 4.9 based on 566 reviews