Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.92

4.9 Rating 504 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 13th November 2024

205

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, asked a few questions, ordered a new board and it was shipped the next day and arrives the day after. Loving taking it out so far!”

Fatstick Boards 5 star review on 13th August 2022

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Posted 2 years ago

“This company is first class,both in the products they produce and there customer care. I would highly recomend them.”

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Posted 1 week ago

“Really quick delivery. The board is just the job with everything we needed included. Fatsticks seen to have great customer facing ethos and approach. We would be happy to recommend and would certainly buy from again.”

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Posted 4 weeks ago

“Purchased several items using a gift card, including the Dry robe and changing mat, absolutely awesome dry robe one of the best ive seen for sale! Changing mat made a nice touch too for the wetsuit on a sandy beach:).”

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Posted 4 weeks ago

“I am thrilled with my fatstick board The Snot Rocket . The customer service was amazing . I contacted them by email for advice and they almost immediately got back to me . It helped me to make my choice. I did a lot or research looking at many boards. I kept returning to Fatstick based on reviews, information, being a UK based company , safety . Obviously run by people passionate about their products and with expertise in SUP . The Cost was competitive for the level of board . The design and accessories were also very competitive with other boards. Unfortunately I have not had the opportunity to try out my board as I have fractured my ankle so it will be my maiden voyage in the spring 2025 . Thank you fatstick .”

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Posted 4 weeks ago

“No board bought”

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Posted 2 months ago

“Couldn't be happier with these lads. They go above and beyond. Would definitely buy from them again. Thanks FatStick! x”

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Posted 2 months ago

“Great kayak. Very well made. Looks to be good quality and durable. Very happy with it. Also, good customer service. Very friendly and helpful team 🙂”

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Posted 2 months ago

“Bought this robe after buying my son one. They're fantastic value for money keeps me very warm after scuba diving. Would highly recommend”

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Posted 2 months ago

“Fantastic company. Easy to communicate with and super fast delivery.”

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Posted 2 months ago

“I initially ordered a Wooden Menace when they were out of stock with an estimated delivery for 25th - 27th September. Communication throughout was fantastic and my package arrived on time. I unpacking I noticed the hose from the pump was missing. I contacted Reuben who immediately posted a replacement hose out to me which arrived today. I have not yet had chance to use the board as I didn’t have a way of inflating and to be fair the weather has been awful too! The quality however looks to be fantastic and I am now itching for a calm autumn day to try out my new board. Great customer service and quality products.”

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Posted 2 months ago

“After seeing a few social media posts featuring Fatstick boards I contacted Andy to discuss getting some boards shipped to Kefalonia. In the end we purchased in the U.K. and brought them back. Initially we were really impressed with the speed of communication and advice given and then when we unpacked our boards they exceeded our expectations. Being out on the water on a board you can trust is really important and the extras that came with our purchase are awesome. We take our dog Bella out with us so it’s really good with the seat that came with them as it gives you a little more control, especially as she likes to jump on and off. We’d totally recommend these boards and the company too.”

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Posted 2 months ago

“Excellent service, delivered quickly with follow up emails making you instantly feel like a valued customer and not just a sale. The board itself is great, the tourer that I got is extremely stable and very manoeuvrable despite it's length. A few nice details really finish it off like wheels on the bag, collapsible pump and a tonne of handles. Love it, can't wait to do some more!”

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Posted 2 months ago

“Amazing customer service from start to finish. Very helpful, informative and easy to deal with (even with dificult customers like me ;0) ) Would 100% purchase from these guys again.”

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Posted 2 months ago

“great board package, good quality, friendly customer service”

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Posted 2 months ago

“Quick delivery.”

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Posted 3 months ago

“Lovely company, friendly guys and I'd definitely use them again.”

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Posted 3 months ago

“I have had my board for some 7 years with out a problem of any kind. Recently a small leak of air was noticed by a friend and the supplied patch seems to have worked. The only issue I thought I bought 3 tubes of adhesive but only one arrived. I prbably miss read the package but still another order may nevever be needed (with luck)”

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Posted 3 months ago

“Can't recommend this company highly enough. Easy website to navigate, great choice and very competitive prices. Ordering and payment was quick and delivery was in the time estimated. Was delighted with the quality of the inflatable kayak I purchased. A poor and busy summer has stopped me from using it until today. Had a great time on a local loch with my dog. It was quick and easy to inflate, I used an electric pump. Handles made transport comfortable. It's stable even with a wiggly dog who wants to jump out and swim. I used it alone and found it responsive and comfortable to paddle. Really enjoyed it, a nice change from a paddle board. You could get some kit in it if you wanted to take it camping. Fatstick, are a thoughtful company, youtube videos and informative emails to help you get the very best from your purchase. Told all my friends and would recommend this company to you.”

Fatstick Boards 5 star review on 4th September 2024

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Posted 3 months ago

“Purchased the fatstick carbon paddle. Received item quickly! The paddle itself is very good quality & does what it says on the tin!. Overall great company that keeps in touch & very happy with product.”

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Posted 3 months ago

“First board, only used it once so far and very pleased with it, very stable.”

Fatstick Boards 5 star review on 27th August 2024

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Posted 3 months ago

Fatstick Boards is rated 4.9 based on 504 reviews