Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 426 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 23rd March 2024

160

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, asked a few questions, ordered a new board and it was shipped the next day and arrives the day after. Loving taking it out so far!”

Fatstick Boards 5 star review on 13th August 2022

Helpful Report

Posted 1 year ago

“FatStick Recycled Sherpa Fleece Changing Robe “FatWrap Storm Grey & Free Hat - size Large”

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Posted 10 hours ago

“Great fin and a great addition to my kit.”

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Posted 1 day ago

“Even though I wasn't a customer (yet), the Fatstick team were very helpful answering questions I had about a second hand, older model Pure Art board - which lead to me purchasing second hand. Unfortunately, the seller wasn't honest and the board was not well looked after. BUT.. This gave me a good look at the Fatstick quality, which lead to me deciding to buy brand new instead. Very happy with the team and my purchase.”

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Posted 1 week ago

“Dry Robe absolutely fab and good quality. Had an issue with DPD called up to advise never received my parcel and Jo was on the case straight away and I received it next day. Great customer service.”

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Posted 2 weeks ago

“Happy with everything so far and quick delivery, Looks like good quality products. Can't wait to try the new board out.”

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Posted 2 weeks ago

“Fast delivery. Very pleased with the paddle. Definitely will purchase in the future from this company.”

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Posted 2 weeks ago

“Bought a carbon paddle from Fatstick. Very reasonably priced. Came with free paddle carry bag. The paddle is very good quality. All-round great brand!”

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Posted 3 weeks ago

“Super helpful went above and beyond, more helpful than the original suppliers of our sup, item arrived quickly and fitted.”

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Posted 4 weeks ago

“Used my board for the first time today it was choppy water ,windy and we even had hail but had a great time and the board was fantastic”

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Posted 1 month ago

“Awesome people thank you 😊”

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Posted 1 month ago

“Great robe but was way too heavy and big for me. Messaged to return said ok. Waiting for returns address for 6 days as you don't get one in parcel.”

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Posted 1 month ago

“The service from time of order to delivery was really good. I spoke with Andy at the company HQ for his advice prior to purchase. Whilst I'm relatively experienced his opinion was valued and backed up what I was thinking. The board and kit looks great but due to the terrible Kent weather at the moment, I cant review how it rides. I was recommended Fatsticks by a friend and would certainly go to them again.”

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Posted 1 month ago

“Andy at Fatsticks dealt with my exchange promptly and efficiently and I definitely recommend using this company. I am very happy with the quality of my robe and look forward to using it in Cornwall next week 😁 Greta Greta”

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Posted 2 months ago

“Hi Bought two dryrobes for myself and daughter. Absolutely perfect. Good quality and fast delivery. I queried advertising as states free canvas bag but didn't receive. Contacted customer service and they said hats are free now but would send bags if they had any. Grateful for pointing my query out.”

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Posted 2 months ago

“Amazed and so glad I shopped with FatStick Boards. Lovely email from the company and the order was delivered really quickly. Great quality and great value, thank you”

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Posted 2 months ago

“Lovely people to deal with and I'm a little bit in love with the brand. I am now the proud owner of a fantastic fat stick board, an incredibly light carbon paddle and a super comfy hoodie and I'm sure I will keep adding to the collection.”