Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 426 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 23rd March 2024

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super customer service - felt welcome and part of the Fatstick family. Great philosophy great product”

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Posted 6 months ago

“Good quality but it is 50mm shorter than advertised”

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Posted 10 months ago

“Bought a carbon SUP paddle. Looks good quality: well made, lovely and light. I've not had chance to use it yet, but doubt I'll be disappointed 🙂”

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Posted 10 months ago

“I just bought a bag for my paddle board and am very satisfied with the bag’s quality.”

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Posted 11 months ago

“Once I received the colour coat I had ordered, I was thrilled. It's a good fit, cosy and love the extra embroidered detail on the front and back.”

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Posted 1 year ago

“The purchase process was easy, communication was good and the delivery was well looked after by the courier.”

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Posted 1 year ago

“Delivery time and service was really good. The board looks so nice and is very well build. Accessories are great. The customs process and cost transparency could be improved.”

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Posted 1 year ago

“I ordered a bag for an inflatable paddle board as a gift for my daughter. She will be well pleased with it. My only issue was in the ordering process. Order receipt and order complete notifications received same day. However, after 3 days still no notice of dispatch. One of the real positives of Fatstick is according to other reviewers fast delivery. I contacted Reuben and he notified me that Fatstick were awaiting delivery. It had now arrived and would be dispatched that day arriving with me the following day. I am delighted with goods and service from Fatstick”

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Posted 1 year ago

“Prompt delivery, well packaged and looks good quality. Unfortunately can’t give 5 stars as not used yet as it’s a Christmas gift.”

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Posted 1 year ago

“Great versatile board. Unfortunately one of the fins is out of line, and can be seen in the attached photo. ( the one on the right).”

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Posted 1 year ago

“Great board very happy with it. Plastic container inside bag had snapped lid won't do up but board is Brill.”

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Posted 1 year ago

“Loving my new fatstick airstick. Looks lovely and easy to carry. First ride was very good and all the accessories are good quality.”

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Posted 1 year ago

“Arrived 3 days after ordering, delivery was great concerning the paddle was stuck out the box but it was not damaged Board itself looks really appealing, it colourful, lightweight and easy to inflate and is great to use and carry bag is brilliant. I found the online instructions difficult and resorted to youtube whoch was more informative along with general care of the board inflating and packing away. One thing I don't like is the paddle. I purposely went for this as its carbon but as it turns into a kayak paddle it doesn't have the angle a SUP should have so I shall purchase another paddle at some point.”

Fatstick Boards 4 star review on 27th May 2022

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Posted 1 year ago

“Reuben & Andy Were so patient with me and gave me plenty of advice as it was my first Hard Board. I’m so happy with my purchase I’ve had so many fantastic times of the family with this piece of kit.”

Fatstick Boards 4 star review on 20th February 2022

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Posted 2 years ago

Fatstick Boards is rated 4.9 based on 426 reviews