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Elite Models Online Reviews

4.7 Rating 3,136 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

4.7

Based on 3,136 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 16th February 2024

Elite Models Online 5 star review on 1st September 2023

Elite Models Online 5 star review on 24th August 2023

Robert John Rogers

Elite Models Online 5 star review on 16th March 2023

Elite Models Online 5 star review on 16th March 2023

Elite Models Online 5 star review on 21st January 2023

Elite Models Online 5 star review on 21st January 2023

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 propellers, shown as good stock, however, got a call to say that the computer had not been updated and there was 0 stock. Gave me my money back promptly, so all good.”

Posted 2 years ago

“easy site easy order slightly longer delivery time than expected”

Posted 2 years ago

“Good Service.”

Posted 2 years ago

“Great price speedy delivery”

Posted 2 years ago

“good friendly service - their online 'live' stock notification could be improved though”

Posted 2 years ago

“Good service, good product”

Posted 2 years ago

“Delivered in good time. Not yet opened box”

Posted 2 years ago

“Ordered three items online. Two have arrived as indicated on time. The third item is scheduled to arrive eleven days too late for Christmas !!! So - this is a mixed review. Two items successful; one item not successful !”

Posted 2 years ago

“Nice ply wood”

Posted 2 years ago

“The Turbo Timber BNF is very well designed and packaged. Clearly a great deal of thought has been given to this and I particularly like the modular construction “system” that incorporates engine mounting, reinforced nose and wing seating/captive lugs ensuring everything is solid, square and in alignment. The kit was easy and quick to put together and is the first E-Flight and BNF aircraft I have owned. The thoughtful design features extend to the spring loaded undercarriage which works well, although I would like softer wheels. After trimming a huge amount of left aileron, the plane flew straight and level and is a joy being especially smoooooth with stabilisation mode enabled. I got in touch with Horizon about the fact I had to have a left aileron sticking up and a right aileron drooping down to get it to fly straight. They were quite helpful to begin with, but subsequently replied that this is not a problem with their aircraft. They didn’t offer any further assistance or were able, or willing to give a reason for this particular model rolling right. It is why I have been on forums to see if this problem is common and a number of pilots report a similar issue. Of course I have checked all flying surfaces for warps and found nothing amiss, so it is a real problem because I just don’t feel comfortable flying with this configuration. On a different tack, Horizon need to be made aware of Al’s Hobbies. I have caught them out too many times trying to pull a fast one over on me for it to be just an innocent mistake. They are hoodwinkers so be warned.”

Posted 2 years ago

“Ship my order very fast and Eflite Models are so easy to deal with Placed my order arrived very quickly and no hassle .A refreshing change .Would recommend Eflite Models”

Posted 2 years ago

“As usual, products were dispatched quickly and efficiently. The only criticism was that the web site said products were out of stock where a personal inquiry indicated that they were in stock. Otherwise full marks.”

Posted 2 years ago

“Easily navigable website and quick delivery of purchases.”

Posted 2 years ago

“The service is very professional”

Posted 2 years ago

“Great service”

Posted 2 years ago

“Would use again,but will check on stock levels befor ordering.A+++”

Posted 2 years ago

“Good efforts to contact purchaser.”

Posted 2 years ago

“My order arrive quickly and efficiently. However it was damaged when opened and I had to return it after a call and suppling photos of the damage for inspection. The new one was posted to me after they had received the damaged one back which arrived in perfect condition and better packed than the original. I was promised the postage back too but a prepaid postage label emailed over would have been the perfect solution. Speaking to the shop, they were friendly and helpful. All very good.”

Posted 2 years ago

“Postage was a little slow on the first order, but the product was good. Postage was better with our second order.”

Posted 2 years ago

“I recently ordered a repairing glue that I am hoping to put to good use on my Cherokee to repair a small issue. I purchased ca glue which is a contact glue for foam to foam repair when you have a model aircraft. I recommend this product. My product arrived very quickly from elite models. David Bridge”

Posted 2 years ago

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Elite Models Online is rated 4.7 based on 3,136 reviews