Elite Models Online Reviews

Name: Elite Models Online
Address: MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD, SITTINGBOURNE
Rating: 4.74

4.7 Rating 3,303 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

Metrics

Info

4.7

Based on 3,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 30th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company to deal with.”

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Posted 2 years ago

“Very prompt delivery.”

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Posted 2 years ago

“Well done Unusual model”

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Posted 2 years ago

“Just slow get here everything else 100%thank you”

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Posted 2 years ago

“Some MORE web page product descriptions would help! Far too often we get a picture of a can on a shelf with absolutely no description of the product (acrylic? oilbased? extract of gnome included?) - please, don't just stock something - try SELLING IT! 'What's it's purpose, what's it compatible with, why should I buy this one over another? Etc, etc. Stop assuming we all know what we want & who makes the best - I for one, do not . . . But I DO have money to spend . . . so, should I go elsewhere?”

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Posted 2 years ago

“Easy to find what I need, and competitive prices”

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Posted 2 years ago

“I have found Elite Models Online to have good prices, are easy to deal with and if an issue arises they communicate promptly.”

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Posted 2 years ago

“Good service, arrived on time and product as expected.”

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Posted 2 years ago

“The beginner's Aviator 400 was a perfect gift for my grandson. It flys well and is surprisingly robust. It has got stuck in a tree, hit a fence and done multiple crash landings without damage. One thing- the propellor easily coming off is great to prevent damage, but being black it is difficult to find. Could it be made bright orange?”

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Posted 2 years ago

“ordered & paid for item, unfortunately, the item was not in stock. they called to apologise and were offered another or a refund. I took the refund. they promptly refunded back on the card. very polite would recommend”

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Posted 2 years ago

“as description, arrived on time.”

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Posted 2 years ago

“Service/delivery is good. However, rang with order number and agent could not trace status of my order as he only had shipments sent available on his screen. Website has very wide range of product and spares available but is slow and clumky - my last order I had to abandon and placed elsewhere/.”

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Posted 2 years ago

“Quick service slight damage on arrival of kit but this must be due to delivery company”

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Posted 2 years ago

“Arrived as descibed”

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Posted 2 years ago

“Very Good Product”

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Posted 2 years ago

“Found elite models to be quick which is what I want the fact there no model shops nearby”

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Posted 2 years ago

“I liked the prompt and efficient service. Would recommend to friends”

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Posted 2 years ago

“Excellent service, will order again in the future”

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Posted 3 years ago

“As they say, it does what it says on the tin! No problems all straight forward and good communications.”

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Posted 3 years ago

“item delivered in good condition and a day erlier.very pleased with the service”

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Posted 3 years ago

Elite Models Online is rated 4.7 based on 3,303 reviews