Elite Models Online Reviews

4.7 Rating 3,138 Reviews
94 %
of reviewers recommend Elite Models Online
4.7
Based on 3,138 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Models Online Reviews

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Good transaction, quick delivery, goods as described, no problems. Thanks
Helpful Report
Posted 8 months ago
Service was superb,value and quality of products varied.The £5 checkable glider was far better than the £15 one and grandson had so much fun with them.
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Posted 8 months ago
Exellent for purpose I wanted
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Posted 9 months ago
It was easy to book on line and the item arrived in good time
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Posted 10 months ago
Overall a good service!
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Posted 10 months ago
Very helpful and great prices. Would be 5* but they made no offer of postage after returning an unsuitable alternative for replacement
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Posted 10 months ago
Very Happy with service
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Posted 11 months ago
sorted, done
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Posted 11 months ago
Good company to deal with.
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Posted 1 year ago
Very prompt delivery.
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Posted 1 year ago
Well done Unusual model
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Posted 1 year ago
Just slow get here everything else 100%thank you
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Posted 1 year ago
Some MORE web page product descriptions would help! Far too often we get a picture of a can on a shelf with absolutely no description of the product (acrylic? oilbased? extract of gnome included?) - please, don't just stock something - try SELLING IT! 'What's it's purpose, what's it compatible with, why should I buy this one over another? Etc, etc. Stop assuming we all know what we want & who makes the best - I for one, do not . . . But I DO have money to spend . . . so, should I go elsewhere?
Helpful Report
Posted 1 year ago
Easy to find what I need, and competitive prices
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Posted 1 year ago
I have found Elite Models Online to have good prices, are easy to deal with and if an issue arises they communicate promptly.
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Posted 1 year ago
Good service, arrived on time and product as expected.
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Posted 1 year ago
The beginner's Aviator 400 was a perfect gift for my grandson. It flys well and is surprisingly robust. It has got stuck in a tree, hit a fence and done multiple crash landings without damage. One thing- the propellor easily coming off is great to prevent damage, but being black it is difficult to find. Could it be made bright orange?
Helpful Report
Posted 1 year ago
ordered & paid for item, unfortunately, the item was not in stock. they called to apologise and were offered another or a refund. I took the refund. they promptly refunded back on the card. very polite would recommend
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Posted 1 year ago
as description, arrived on time.
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Posted 1 year ago
Service/delivery is good. However, rang with order number and agent could not trace status of my order as he only had shipments sent available on his screen. Website has very wide range of product and spares available but is slow and clumky - my last order I had to abandon and placed elsewhere/.
Helpful Report
Posted 1 year ago
Elite Models Online is rated 4.7 based on 3,138 reviews