Elite Models Online Reviews

Name: Elite Models Online
Address: MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD, SITTINGBOURNE
Rating: 4.74

4.7 Rating 3,356 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

Metrics

Info

4.7

Based on 3,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

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“Brilliant customer service very quick delivery friendly staff at hand if you need anything will deffo use them again”

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Posted 5 years ago

“very quick delivery of a SFR Dongle all in all a great experience from profesional Knowledgable staff at Elite models online”

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Posted 2 days ago

“Extremely pleased with the product and the super fast delivery.”

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Posted 2 days ago

“Excellent service. the staff who called were so help full could recommend more highly”

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Posted 2 days ago

“Very slow delivery, compared to other suppliers.”

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Posted 5 days ago

“Very good experience from start to finish. Easy to navigate the web page to find what husband wanted. Emails to keep me updated on day due arrive, came on that day. Well packaged husband very happy. Will use this company again.”

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Posted 1 week ago

“Foam used is poor unlike the video which appears far more substantial. The video instructions are amazing . You can't go wrong.”

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Posted 2 weeks ago

“I ordered a ducati model for my wifes birthday, I didnt get an email to tell me it was out of stock so I phoned and they offered me an alternative which was delivered promptly. Didnt realise Tamiya models dont include everything needed eg paint so it feels like I`d only bought her half a present.”

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Posted 2 weeks ago

“..........”

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Posted 3 weeks ago

“I was very pleased with the product which had been previously hard to get. It was delivered very quickly and I shall use Elite Models again.”

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Posted 3 weeks ago

“Excellent customer service and excellent speed of delivery. All that with great prices too. I have used them more than once already and will continue to use them in the future”

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Posted 3 weeks ago

“Excellent prompt service as always from the "Elite" team. 👍👍👍”

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Posted 3 weeks ago

“Easy to deal with as promised my order was dispatched and delivered on time. Very good service.”

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Posted 1 month ago

“Recevied the day after the order was placed. Excellent servie.”

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Posted 1 month ago

“Great communication”

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Posted 1 month ago

“Excellent service and quick delivery coupled with awesome pricing will keep me coming back. Well done 👏”

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Posted 1 month ago

“My products always arrive quickly well packaged fantastic condition and value and the staff go above and beyond to help out with whatever you need so yes I highly recommend the company and their products”

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Posted 1 month ago

“Stephen D was spot on helping me identify a battery that I could fit in my RC car albeit by changing the connector and it's a slightly higher ah rating so is an upgrade a suitable charger was also identified the car now runs nicely.”

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Posted 1 month ago

“Efficient and quick service. Very pleased with the model - just need some decent weather so I can fly the plane.”

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Posted 1 month ago

“Very fast delivery, I will use you again,”

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Posted 1 month ago

“Arrived on time well packed. Will get round to building it soon.”

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Posted 1 month ago

Elite Models Online is rated 4.7 based on 3,356 reviews