Elite Models Online Reviews

4.75 Rating 403 Reviews
95 %
of reviewers recommend Elite Models Online
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Customer Service
Communication Channels
Telephone, Email
Read Elite Models Online Reviews

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm


01795 410630





Anonymous  // 01/01/2019
Order arrived on Time so happy with the service
Posted 3 hours ago
Very good service. Advice given over the telephone, ordered and arrived quickly.
Posted 1 day ago
Good service. Online description lacked information about length.
Posted 1 day ago
Quick delivery easy to use website and great communication. Very impressed. Will be using again.
Posted 1 day ago
Paid 8 pounds for next day delivery items in stock. Not dispatched until following week. Still awaiting email reply about refunding the postage. If you can't dispatch same day then don't offer it. Avoid
Posted 1 day ago
Great service, Great prices 5*
Posted 2 days ago
Great service and delivery on time (exceptional during covid situation).
Small problem with one of the items, absolutely not their fault and replaced immediately at their own expense.
First class customer care.
Posted 2 days ago
fantastic service!
Posted 2 days ago
Whilst whatI required was "out of stock" I was contacted to let me know of another supplier who might help.
Service beyond what might be expected and most welcome. Thanks!
Posted 2 days ago
Items arrived very promptly
Posted 2 days ago
Very promp service
Posted 2 days ago
Prompt and very polite response. Unfortunately the item I ordered on-line was incorrectly shown as in stock. Refund was prompt,
Posted 2 days ago
I've always had good fast efficient service and if needed good advice from the guys, always an excellent business to deal with.
Posted 2 days ago
Excellent service and product knowledge. Would highly recommend Elite Models - and their delivery service is first rate!
Posted 2 days ago
Their website is easier to use than some! I ordered a number of small, inexpensive items and they were received soon afterwards, well packaged. Human error, no doubt, meant that one item was missing but I received an immediate apology and the missing item arrived a couple of days later. I accept simple mistakes and also recognise good service; and this is what I got. I wouldn't hesitate to purchase from Elite Models again.
Posted 2 days ago
great service
Posted 2 days ago
Top class no complaints
Posted 3 days ago
Fantastic service
Posted 3 days ago
Great Service
Posted 3 days ago
Very good service. Would highly recommend. Delivery nice and quick. Thank you.
Posted 3 days ago
Elite Models Online is rated 4.75 based on 403 reviews