DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Purchase quick delivery thankyou”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“First order got lost in post but DIY Direct were quick to resend order. Goods as described.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“They sold what I needed. They answer the telephone. Delay in delivery due to Royal Mail. Will use DIY Direct again”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Customer service, one of the best! Products v good experience would recommend highly.”

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Posted 3 years ago

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Posted 3 years ago

“Fast and efficient delivery.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Good products and service”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service, quality products as always”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“I have always had great service from DIY Direct and truly recommend them.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Great service team excellent value”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Excellent range of products at sensible prices. Easy to order and next day delivery. Thank you.”

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Posted 3 years ago

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Posted 3 years ago

“Never had a delivery as quickly as this great service”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Great company and very quick delivery. Very impressed. Will order again”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Absolutely first class service from these guys, communication was brilliant as well. Product was top notch as well. Well done all, keep up the good service, a few more companies like yours need to take note on how to do things efficiently, efficiently and quickly. Thank you 👍👍👍”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Very good company”

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Posted 3 years ago

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Posted 3 years ago

“Never used before parcel came well wrapped ontime invoice enclosed Best you can ask”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Rings needed for a project arrived in 2 days - I cancelled those ordered on Amazon (even though they were cheaper) because I just wanted to get the job finished. Good service, DIY Direct Express!”

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Posted 3 years ago

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Posted 3 years ago

“Really easy to use website. Supper fast delivery.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Good products and quick delivery. Thanks.”

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Posted 3 years ago

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Posted 3 years ago

“Great prices, fast delivery and plenty of communication. Highly recommended.”

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Posted 3 years ago

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Posted 3 years ago

“Searched everywhere for this fine stainless steel food collector for the kitchen sink. This is absolutely perfect. Sturdy, right size, fine enough to collect everything. Service and delivery brilliant. Couldn't rate the company or the product higher.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

DIY Direct is rated 4.8 based on 1,406 reviews