DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time of ordering from this company, very happy with goods and brilliant delivery”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Order came exactly right and on time”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Arrived in a large box. Perhaps as the product is packaged in plastic and not really vulnerabe to it could be put in an envelope to reduce consumption of mateirals and wastage.”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“So glad I discovered DIY direct , found exactly what I wanted when I couldn’t get it anywhere else and it’s was delivered in a day! So chuffed”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Excellent service. Prompt delivery complete order. Thank you”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Good product”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Very impressed with the service you provided. Price was reasonable and the delivery was very quick. Thank you.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Good product. Good price. Arrived very quickly.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“We were waiting for a delivery of the below caulk and when it was late DIY Direct pulled out all the stops to ensure it arrived the following day. Highly impressed with there customer services. Shipment: 000040030 Order Number: 450064458 20 tubes of Siroflex Contractors Acrylic Caulk”

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Posted 3 years ago

“Competitive price, well packed and delivered on time. Good choice of products online - cant ask for much more than that really. Good service! Thank you”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Fast efficient service, highly recommend.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Order arrived within the time scale stated well packaged and in tact Excellent service company let us know ever step of the way i.e order received, order being processed and when order was despatched Cant ask for any more Well done”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Quality hinges no issue PP good service also”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Quick, efficient service. Order was delivered earlier than expected.”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Would shop with them again. Thanks”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“The linseed oil came in perfect condition as it was very carefully packaged in a robust box with plenty of packaging around it to keep it safe in transit.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“I was impressed to receive notification the item required was in stock after such a long period. Also help given to access your site so that I could place an order.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“It's galvanised wire on a roll - not a lot more to say really. A good price for a good quantity of wire & came earlier than expected.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Very quick and efficient way of buying spares for plumbing etc..”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“item as described. quick delivery and I'm happy with my purchase.”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

DIY Direct is rated 4.8 based on 1,406 reviews