DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Good products, great customer service”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Great to deal with, good product and competitively priced, good communication and quick delivery.”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Incredible service and value.”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Very prompt dispatch and communications.”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Prompt delivery. Easy ordering. High delivery charge for small item.”

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Posted 10 months ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 10 months ago

“This is long overdue, especially due to the superior level of customer service they provided. My order was dispatched super quick, so I had next day delivery despite not paying for it which was great. There was an issue with my order but itbwas resolved so easily and efficiently, I would happily buy from DIY direct again and they really value their customers! I wish other companys were as great. Thank you so much!”

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Posted 10 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 10 months ago

“Very happy with my purchase Thankyou”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Excellent service. Ordered my item one day and was delivered the next day. Couldn’t ask for a better service.”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Express service, Keeping you updated on delivery 5***** stars all day long outstanding team !!!!”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Brilliant speedy deliver and products were most definitely worth every penny wouldn’t hesitate to shop with them again”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Product was exactly as described and arrived very puncutually and well packaged. Excellent service”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Have given my couch a new life perfect replacement”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Outstanding in all aspects-very competitive pricing, packaging superb and extremely effective, delivery time excellent, product to date ideal, thankyou.”

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Posted 10 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 10 months ago

“Great price and service”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Goodgood and efficient product quick delivery thankd”

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Posted 11 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 11 months ago

“Quite happy and had no problems at all.”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“Amazing service. I ordered a drill bit at 4.00pm and it was delivered next day at 11.00am. How great was that. The drill bit performed as I had hoped. Job completed.”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“Really quick delivery time.”

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Posted 11 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 11 months ago

“All Ok From ordering to delivery First class”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“Really pleased quick delivery too I would definitely recommend thanks”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

DIY Direct is rated 4.8 based on 1,397 reviews