DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service very quick delivery”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“Value for money great product”

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Posted 11 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 11 months ago

“Excellent service. Ordered a replacement strip light just before Christmas which was delivered the next day. Packaging for this fragile item was first class.”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“Great price and super speedy delivery - thanks!”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 11 months ago

“They had exactly what I needed. It was available immediately and was despatched with promptness. It fixed my problem doors.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Such a great range of products and excellent customer service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Super service & A1 product.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Never received the item”

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Posted 1 year ago

“Quality parts promptly delivered.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Very quick delivery all equipment perfect”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Really quick & efficient service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 1 year ago

“Item came on time. Quality is as expected. 👍”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Great service and super fast delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“The item purchased did not work.”

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Posted 1 year ago

“Good pricng and service particularly rectification of delivery failure eclipsed by thir carrier parcelforce”

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Posted 1 year ago

“Direct Express...great Seller...easy to use website, fast and efficient service.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Everything exactly as ordered, decent quality, good price.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Great set of hooks, great price, fast delivery, no problems”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Ordered new light bulbs that I couldn’t find in my local DIY store. I needed help and DIY Direct were able to advise. Made the purchase and items arrived quickly and on time. Well packaged to protect them.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Product was perfect but most impressive was the fact that it arrived the next day after ordering - good service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,397 reviews