DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Fast, efficient and good value”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Delivery was really quick and well packaged”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Best prices I could find on sash cord and pulleys for a clothes airer. Delivery on time and packaging good with no plastic. Products good quality (though fairly standard stuff in this case)”

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Posted 8 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 8 months ago

“Exactly as described, arrived in good time well packaged”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Spent time searching the web but only DIY Direct seemed to stock it. Placed order and received it next day.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Easy to use online site, great price, delivered next day, tubes fitted and worked a treat.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Supereb price great delivery”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 8 months ago

“First class service.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Very speedy delivery. The items were as described and did the job well”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Excellent service, unable to buy drawer slides locally, ordered on Thursday evening, received Saturday afternoon. No problem.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“Product was good, service was good, timing was good. Let down a lot by the £4.99 delivery charge for a few light bulbs! Outrageous”

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Posted 8 months ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 8 months ago

“Thank you for an excellent buying experience. Straight forward easy site to use. Competitive prices too, everything well packed and arrived quickly. The vents were of a good quality and looks like they'll do the job, unfortunately they're not fitted yet due to a busy workload. Thanks again”

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Posted 8 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 8 months ago

“Easy to follow process to order and payment, delivery on time.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Quick delivery with strong packaging. Good product, everything in working order with spare screws 👍”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it

Posted 8 months ago

“excellent service. Had just what I wanted at a fraction of the cost of a big store. Delivery was swift and efficient. Will definately use them again.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“This was the only site that I could find what I needed, delivered on time. Securely packaged”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“A1 service”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“The only place I could find what I wanted The price was good and delivered next day Great”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“Could not have been simpler. Choose the items, pay with Paypal, items delivered the next day! All sites should be this easy!”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Very prompt service and good price ,will be using again thank you”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

DIY Direct is rated 4.8 based on 1,397 reviews