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DIY Direct Reviews

4.8 Rating 1,398 Reviews
96 %
of reviewers recommend DIY Direct
Company Reviews Product Reviews
809
 Metrics Info
4.8
Based on 1,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DIY Direct Reviews
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DIY Direct 5 star review on 14th May 2025
Paul BARRE
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 18th March 2023
David Hehir
DIY Direct 5 star review on 4th September 2022
Robert
5
Anonymous
Anonymous  // 01/01/2019
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By Ranjith Perera
Verified Reviewer
“my order was received very quickly and find your service excellent”
Helpful Report
Posted 3 years ago
By Barrie Johnson
Verified Reviewer
“Product (earth cable) arrived quickly and in good condition. Will use this supplier again.”
Helpful Report
Posted 3 years ago
By Jackie Smith
Verified Reviewer
“Great service all round”
Helpful Report
Posted 3 years ago
By Andrew Parry
Verified Reviewer
“Good communication and delivered as promised. Useful source of spares and consumables”
Helpful Report
Posted 3 years ago
By Stuart
Verified Reviewer
“Service was fine although the order took a few days to process. They keep spamming me with requests to submit a review.”
Helpful Report
Posted 3 years ago
By Stuart
Verified Reviewer
“Good product, quick delivery.”
Helpful Report
Posted 3 years ago
By Jules36
Verified Reviewer
“My order arrived very quickly Great quality and good price - will definitely be using again Thanks!”
Helpful Report
Posted 3 years ago
By PAUL C
Verified Reviewer
“Brilliant sales and after sales customer service.”
Helpful Report
Posted 3 years ago
By Simon
Verified Reviewer
“A quick and efficient returns and re-order process, when I made a mistake ordering light bulbs. Delivery was swift.”
Helpful Report
Posted 3 years ago
By Customer
Verified Reviewer
“Excellent service.Good price. Will use again”
Helpful Report
Posted 3 years ago
By Mr GORDON FISHER
Verified Reviewer
“Goods arrived as described within timescale given.”
Helpful Report
Posted 3 years ago
By Saeed
Verified Reviewer
“Great products at excellent prices and superb delivery service. Thank you.”
Helpful Report
Posted 3 years ago
By Zo
Verified Reviewer
“Extremely quick delivery. Very pleased”
Helpful Report
Posted 3 years ago
By J Coupland
Verified Reviewer
“The right product delivered amazingly quickly, can?t say fairer than that!”
Helpful Report
Posted 3 years ago
By Terry Nyczaj
Verified Reviewer
“Excellent service everything as ordered”
Helpful Report
Posted 4 years ago
By James Robertson
Verified Reviewer
“Spot on delivery, well packaged”
Helpful Report
Posted 4 years ago
By Kevin Figgitt
Verified Reviewer
“Delivery was quick and correct without wasteful packaging”
Helpful Report
Posted 4 years ago
By Anthony Walsh
Verified Reviewer
“Very fast delivery every thing as I ordered. Very happy smoth transaction. I would be pleased to recommend DIY DIRECT. MANY THANKS.”
Helpful Report
Posted 4 years ago
By Christabel
Verified Reviewer
“Brilliant: product and service all excellent.”
Helpful Report
Posted 4 years ago
By Matthew Greenacre
Verified Reviewer
“Amazing speedy service great prices and range of products, thank you! I will be using again and highly recommended both times I've shopped recently”
Helpful Report
Posted 4 years ago
DIY Direct is rated 4.8 based on 1,398 reviews
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