DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“As advertised, prompt, well packaged, arrived ontime. many thanks”

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Posted 4 years ago

“needed dimmable bulbs great product at good price very fast delivery will use again”

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Posted 4 years ago

“I ordered and it arrived earlier than expected. Good service”

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Posted 4 years ago

“Great service I needed to combine two separate orders to save postage and they couldn?t have been more helpful. The tree ties are a very nice product”

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Posted 4 years ago

“Excellent product!”

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Posted 4 years ago

“Superfast delivery. Excellent customer service. Slight problem with order was very quickly dealt with. Product is good quality. Will definitely do business again.”

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Posted 4 years ago

“Excellent service, quick delivery, will use again”

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Posted 4 years ago

“Excellent hinges, prompt delivery - in fact I have to order a few more! Thank you!”

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Posted 4 years ago

“Great reliable service product was as ordered, had small problem with one of the bags wich had already set wich DIY direct sorted in minutes,will definitely be using there site again.”

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Posted 4 years ago

“I ordered my goods on day one and they were delivered on day two cannot beat that. The goods were in good order and exactly what I wanted. Keith Roberts”

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Posted 4 years ago

“good product is good money”

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Posted 4 years ago

“Excellent deal, very happy!”

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Posted 4 years ago

“Good quality, quick arrival, good seller”

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Posted 4 years ago

“The order arrived very swiftly and I was happy with everything.”

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Posted 4 years ago

“Very quick service the items arrived next day and all correct”

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Posted 4 years ago

“Product in good condition and well packed will recommend to friends”

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Posted 4 years ago

“The order was filled on a timely basis, which is all one can expect.”

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Posted 4 years ago

“The service was fantastic. My order came the very next day. The website was easy to navigate around. I would highly recommend this company”

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Posted 4 years ago

“Prompt delivery of selected bulk item”

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Posted 4 years ago

“No adverse comments. Ordered some brass rails : arrived timeously and exactly as I ordered.”

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Posted 4 years ago

DIY Direct is rated 4.8 based on 1,398 reviews