Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

DIY Direct Reviews

4.8 Rating 1,398 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

95%

Accurate And Undamaged Orders

99%

Customer Service

Communication Channels

Email, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

“Speed of delivery was excellent”

Helpful Report

Posted 3 years ago

“Delivery prompt product first class thanks ??”

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Posted 3 years ago

“Great product, great price, great service....10/10”

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Posted 3 years ago

“Unfortunately the item was damaged during transit and through no fault of DIY Direct. I sent photographs with an explanation and immediately was offered another delivery or a refund. This time I opted for a refund. Cannot fault this company or the service I received.”

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Posted 3 years ago

“Very quick and efficient service. Good quality product”

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Posted 3 years ago

“Good products, and very quickly delivered. Will definitely use again.”

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Posted 3 years ago

“Arrived on time very efficent.”

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Posted 3 years ago

“Great website and product range. Good pricing. Fast delivery. Highly recommended.”

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Posted 3 years ago

“Great service and very good prices”

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Posted 3 years ago

“Spot On delivery!”

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Posted 3 years ago

“Excellent company delivery really fast product was perfect covered shed roof with it seems to be holding up so far.”

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Posted 3 years ago

“got just the part I needed and got a prompt reply regarding delivery date.”

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Posted 3 years ago

“Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an order. The items themselves are first class. Delivery - as promised. Price - unbeatable. 4-star, could easily be 5-star.”

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Posted 3 years ago

“Perfect service with excellent customer consideration & shortages in delivery content were most promptly rectified”

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Posted 3 years ago

“Great. Fast delivery”

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Posted 3 years ago

“I bought this pole as an extension to my curtain pole,and it's done the job and I didn't need a new curtain pole. It came packaged well,was a good price,overall very pleased with this company and product.”

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Posted 3 years ago

“Sorted a problem I made with no fuss and a full refund”

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Posted 3 years ago

“i am in the middle of decorating a hotel with fifty rooms your product is getting used at the very start and all so fare we are made up with your service and fast postage thank you and i will be back for more in the future.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Trouble free purchase, good product at a great price, thanks.”

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Posted 3 years ago