DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived quickly and where good quality.”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“This company is very efficient and good for communication My purchase was delivered on time and I am delighted with it just like it was described in the website”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“They were able supply exactly what I wanted (mirror clips) which I could no longer get from local ironmongers. They arrived the next day after ordering, delivered by Royal Mail who have an excellent delivery record down here in Cornwall. Many thanks.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Brilliant service. I received my order within 48 hours of ordering and the prices are very good too.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Excellent service from start to finish speedy secure delivery. Well done guys. I would recommend you to friends and family and anyone looking for an excellent service.”

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Posted 9 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 9 months ago

“Ordered glazing clips and spacers for my husbands greenhouse. They were good value and arrived promptly. Would buy from this company again without hesitation.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Was easy order and a good price”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“Very prompt delivery. Impressed by quality of door knobs. Great value.”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Items arrived on quickly and were exactly what was required. Good price, fast delivery.”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Good prices and quick delivery!”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“very good service and prices. delivery was fast just as quick as to local shop”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 10 months ago

“Great service, speedy delivery, all as described”

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Posted 10 months ago

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Posted 10 months ago

“Well made quality hinges . Shipped quickly with tracking.”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Fast, efficient and good value”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Delivery was really quick and well packaged”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Best prices I could find on sash cord and pulleys for a clothes airer. Delivery on time and packaging good with no plastic. Products good quality (though fairly standard stuff in this case)”

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Posted 10 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 10 months ago

“Exactly as described, arrived in good time well packaged”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Spent time searching the web but only DIY Direct seemed to stock it. Placed order and received it next day.”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Easy to use online site, great price, delivered next day, tubes fitted and worked a treat.”

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Posted 10 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 10 months ago

“Supereb price great delivery”

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Posted 10 months ago

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Posted 10 months ago

DIY Direct is rated 4.8 based on 1,406 reviews