DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well stocked, easy to use website and competitive prices”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“Highly recommended great prices and fantastic fast delivery.”

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Posted 7 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 7 months ago

“Fitted my cabinet door perfectly. Easy to find on Web site and very easy buying process and delivered on time. Wouldn't hesitate to use this site again.”

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Posted 7 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 7 months ago

“Easy to order delivered on time would definitely recommend five star service”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“10” X 31/2” vent cover is an unusual size but this fitted the bill exactly”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“Great range Excellent price structure Quality goods”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“The product was great and was black as described unlike so many others out there. super fast delivery was outstanding.”

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Posted 7 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 7 months ago

“Good quality products. Fair price. Quick response and delivery.”

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Posted 7 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 7 months ago

“Very good service.”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“They are vey nice. Would have preferred to buy them from B&Q, but they don't appear to sell them now. Postage exceeds the cost of the blades, but WTF.”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“Great item and at a great price and a quick delivery”

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Posted 7 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 7 months ago

“Quick & efficient service. Thank you.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Quick Delivery. Fair Price and very helpful staff”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“I was very impressed with the amazing amount of goods DIY Direct in stock somethings I’d forget about small fittings that a a great buy to keep in my store also a very quick delivery service a great company”

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Posted 8 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 8 months ago

“Happy with the chain locks price was reasonable”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“I would recommend DIY Direct , as I was very happy with the speedy delivery and well packaged.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“Excellent”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Ordered the items over a bank holiday a d they came on the Wednesday, fantastic service, will certainly order again”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“I could match my sash windows locks exactly. Very fast set I e. Arrived next day. Pleased”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“First order from this place. Clicked place order at 4 pm and by 8am the following day the item arrived. A super turnaround. The product was also as described”

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Posted 8 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 8 months ago

DIY Direct is rated 4.8 based on 1,406 reviews