DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivered within 2 days. Thanks.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“Always a quick delivery from DIY Direct and goods at a good price.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“Easy ordering process, exceptionally quick delivery. Products in good order and at a good price.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“All good. Arrived on time and work. I will use again. Very good service.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“This was brilliant for my patio and a good price and quick delivery too”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“the under cabinet fluerescent tubes came really well packed i had trouble getting these sizes but got them here i dont know how they do it for the price i payed thanks”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“Very professional service.”

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Posted 8 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 8 months ago

“The replacement fluorescent tubes were received promptly and were well packaged. They fit perfectly and will provide back-up for years to come.”

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Posted 8 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 8 months ago

“Arrived quickly in stout packaging, exactly what I wanted, and a reasonable price.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Thanks for delivery in France, but you could inform customers that normaly is not possible, but i am happy to have received my order thanks, Paul BARRE”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“Arrived quickly which is what I wanted.”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

“Although I made a Small Purchase,the Service plus Delivery was Excellent.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Good range of products at sensible prices. Quick delivery.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“excellent caulk quick drying”

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Posted 9 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 9 months ago

“Excellent price, good product, express delivery.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Super fast delivery top quality items”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Prompt despatch. Very well packed (glass neon tubes) and arrived in perfect condition. Great supplier. Very pleased.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“Very quick at dispatching my item unfortunately I ordered one that was too big but that was down too me.”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 9 months ago

“First time I have ordered anything from this company and all I can say first class and will use again”

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Posted 9 months ago

Thank you for taking the time to leave us a great review, we really appreciate it

Posted 9 months ago

“Item as expected and working perfectly.”

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Posted 9 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 9 months ago

DIY Direct is rated 4.8 based on 1,406 reviews