DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.86

4.9 Rating 1,005 Reviews

96 %

of reviewers recommend DIY Direct

4.9

Based on 1,005 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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DIY Direct 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

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“Quick service”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Really good item have purchased before and delivery excellent”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it

Posted 3 months ago

“Order arrived in double quick,and were perfect for the job in hand”

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Posted 3 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 months ago

“I selected what I believed to be an appropriate replacement hinge for my M &S Sonoma dresser (one of mine had broken; many years old plus a house move dismantle). I got my order a little bit wrong; there are three doors (6 hinges), so I bought three pairs of what I think are called fully inset. Once receiving them and offering them up, I could see the ones I bought are good for the outer doors but I need something like a half inset on the middle door. I used my old ones for the time being. Back to the ones that were correct; the plate holes almost lined up but had to re-drill the inside of the cabinet. They fitted the door rout perfectly. The soft close element is a delight. I intend to properly replace the two on the middle door and purchase the correct hinges to do the three bottom doors, which fit the same as the uppers. All excellent including despatched and delivery.”

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Posted 3 months ago

“Excellent service, easy to use website and such a speedy delivery - would highly recommend!”

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Posted 3 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 months ago

“Top quality hinges. Very pleased”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Item arrived very quickly, well packaged, and at a competitive price. I will certainly use this company again.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 4 months ago

“Ordered on the Friday morning arrived Saturday afternoon.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Excellent service and products”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“A1 service As usual”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Product and service both very good. Thank you”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Brilliant product it's done a fantastic job very easy to iron on no mess just slight sanding then a few coats of yachtsman varnish Will strongly recommend the product and the company Many thanks John”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 months ago

“Great these sort of parts are still available....”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Excellent advice and quick delivery”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Good website, clear description of products and fast delivery.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 months ago

“The order of Victorian spindle and knobs set was received with a faulty grub screw. An online query was met with a swift reply and replacements screws were immediately put in the post. Unfortunately, they were the wrong size and the correct size was not available. The company then sent a replacement set, after testing the grub screws for faults. The set is now in use and I am a very satisfied customer.”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Outstanding customer service and speed”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Goods arrived safely and well packaged.”

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Posted 4 months ago

Thank you for your positive review.

Posted 4 months ago

“Couldn’t Google what I was looking for but somehow managed to find DIY Direct and they had the parts Easy to order, very quick delivery (next day), great quality and service Highly recommended”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it

Posted 4 months ago

“Quick service”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

DIY Direct is rated 4.9 based on 1,005 reviews