DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Had exactly what. Needed at a better price Than local businesses”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Quality products as described on the internet site. Rapid dispatch and delivery. Customer service very prompt,by email, giving you appropriate information.”

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Posted 3 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 months ago

“Fast delivery, good product.”

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Posted 3 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Excellent service & delivery time, I would certainly use th again.”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 months ago

“Good service and efficient delivery. Well done.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“We received our light switche the very next day - excellent quick delivery. Initially I had ordered I had ordered the wrong switch and they refunded me the full amount including postage. Very helpful on the phone Very good quality and easy to fit.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 months ago

“very prompt service thank you very much”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 months ago

“Letterbox as described and fitted perfectly. Great product at a good price.”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Quick delivery with item as described. Reasonably priced.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Fast efficient service”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“DIY Direct’s service and the product were excellent as always.”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Good product, fit for purpose and delivered ahead of schedule”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“A fantastic company who provided my order accurately; quickly and very efficiently. Even when I had to change my order, through no fault of DIY Direct, but my own, they dealt with it immediately, without any trouble to me Outstanding service and I will recommend.”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 months ago

“great price, efficient delivery, thanks”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Excellent service, order arrived very quick”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“First time dealing with this company and absolutely delighted. Purchases arrived quickly and I was kept informed of progress up to delivery Really pleased with products and prices Will definately shop here again”

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Posted 4 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 4 months ago

“Good product, straightfoward ordering and quick delivery.”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Brilliant, had exactly what I was looking for at the right price, delivered the next day 5 stars”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“good quality product with excellent delivery service”

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Posted 4 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 4 months ago

“Perfect for the job and easily trimmed to correct length.”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

DIY Direct is rated 4.8 based on 1,397 reviews