DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Exactly as described, pleased with quality of product and with speed of delivery”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Great selection of products at good value prices that are delivered to your home with minimum delay!”

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Posted 4 months ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 4 months ago

“Very good service, prompt and efficient. Description of the product is helpful and accurate.”

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Posted 4 months ago

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Posted 4 months ago

“brilliant range of products, spot on delivery”

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Posted 5 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 5 months ago

“Item arrived very quick and was good quality Would definitely use again.”

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Posted 5 months ago

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Posted 5 months ago

“Easy website to negotiate, competitive pricing and excellent delivery.”

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Posted 5 months ago

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Posted 5 months ago

“Fast and good value”

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Posted 5 months ago

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Posted 5 months ago

“Very quick delivery. Nicely packaged. Great price.”

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Posted 5 months ago

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Posted 5 months ago

“Really helpful company. Gave me advice on what is a very small item that enabled me to fix a much loved original pottery lamp. Fast efficient service.”

DIY Direct 5 star review on 17th July 2025

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Posted 5 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 5 months ago

“Excellent product with prompt delivery.”

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Posted 5 months ago

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Posted 5 months ago

“So easy and straight forward to order .we have been looking for this item for a while”

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Posted 5 months ago

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Posted 5 months ago

“Quick delivery to my local post office. No problems with the order. Decent quality cable.”

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Posted 5 months ago

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Posted 5 months ago

“It was the first time I ordered from DIY Direct and I am pleased with the service. Also extremely pleased that it was delivered by Royal Mail rather than some unscrupulous courier service.”

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Posted 5 months ago

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Posted 5 months ago

“Perfect for the job. Incredibly well packaged, there was zero chance of them breaking in the transit. Looks great in place, very easy to fit.”

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Posted 5 months ago

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Posted 5 months ago

“Perfect letters for every job where you need simple lettering that can be seen cearly and from any distance withing six meters. Very good price as well.”

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Posted 5 months ago

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Posted 5 months ago

“Excellent service, super quick despatch, item arrived safely packed and exactly as shown in picture”

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Posted 5 months ago

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Posted 5 months ago

“Had to order replacement cabinet hinges and found this company. Great service, fast delivery and well packaged. Of course I had ordered the wrong hinge, my fault so put them to the test for another hinge and they didn’t disappoint”

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Posted 5 months ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 5 months ago

“Well stocked, easy to use website and competitive prices”

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Posted 5 months ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 5 months ago

“Highly recommended great prices and fantastic fast delivery.”

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Posted 5 months ago

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Posted 5 months ago

“Fitted my cabinet door perfectly. Easy to find on Web site and very easy buying process and delivered on time. Wouldn't hesitate to use this site again.”

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Posted 5 months ago

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Posted 5 months ago

DIY Direct is rated 4.8 based on 1,397 reviews