DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very easy to use and quick delivery”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Product (Everbuild Fix & Grout 703) - used before - absolutely up to standard. Really rapid delivery - next morning - and well packaged. Very happy ✅”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“These hinges are heavy duty and that is what I need for my heavy gate”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Quality items at a great price. No-hassle ordering and delivery. Thank you.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Easy user friendly site and delivered promptly at sensible price Package well delivered undamaged”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Great Product. Delivered very quickly. Would purchase again Thank you”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“A GREAT product for tiling over tiles from a first-class company. Plus next day delivery at a great price.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Excellent service and good quality purchased item . A company you can rely on. Well done.”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Very quick delivery and very well packaged..”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Awesome service , the best!!!!!”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Excellent paint and excellent service/ delivery.”

DIY Direct 5 star review on 17th August 2022

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Posted 3 years ago

Thank you for taking the time to leave us a fantastic review, we really appreciate it. The wood stain looks really good!

Posted 3 years ago

“Excellent service great and secure packaging”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Sensibly priced good quality products arrived as scheduled, properly packaged.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 3 years ago

“Great service, very quick and item packed weell. Highly recommended”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“excellent product”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Fantastic service as all ways great price Will be back to order more”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 3 years ago

“Item arrived earlier than estimated. Perfect for the job & much cheaper than locally.”

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Posted 3 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 3 years ago

“Cutting to length was no issue The product is nice on the eye Only issue adhesive not strong enough so I applied super glue and pinned in the ends so the brush will stay in place”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 3 years ago

“Extremely fast delivery for an extremely high quality well designed item”

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Posted 3 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 3 years ago

“Easy to use website, delivery questions solved in minutes, overall, pretty pleased”

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Posted 3 years ago

DIY Direct is rated 4.8 based on 1,398 reviews