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DIY Direct Reviews

4.8 Rating 1,398 Reviews
96 %
of reviewers recommend DIY Direct
4.8
Based on 1,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
DIY Direct 5 star review on 14th May 2025
Paul BARRE
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 18th January 2024
Mr John Hall
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 6th May 2023
Lauraine Sinclair
DIY Direct 5 star review on 18th March 2023
David Hehir
DIY Direct 5 star review on 4th September 2022
Robert
5
Anonymous
Anonymous  // 01/01/2019
Great. A prompt and good service
Helpful Report
Posted 3 years ago
Pleased to find spares for furniture bough from B&Q a decade ago
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Posted 3 years ago
Fast delivery, would use again.
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Posted 3 years ago
First time I have used DIY Direct and was very pleased , no fuss and speedy delivery. Would not hesitate to recommend you to my friends.
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Posted 3 years ago
Good service.
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Posted 3 years ago
Very good 4 stars
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Posted 3 years ago
Cheap and fast delivery
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Posted 3 years ago
Good service
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Posted 3 years ago
Excellent product and good price. Speedy delivery and we?ll packaged. Many thanks.
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Posted 3 years ago
Absolutely brilliant company. Great choice - hadn?t been able to find item in larger stores. Will definitely use again
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Posted 3 years ago
Fast & efficient. Perfect transaction from start to finish, this is the place to get your items needed, no nonsense company. I won?t use anywhere else as this is perfect for me. Thanks DIY Direct for good old fashioned service??the way it should be :-)
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Posted 3 years ago
I have now ordered twice from DIY Direct and on both occasions my order was delivered swiftly. I will have no qualms about using them again in the future. I'm sure it won't be long until my next order.
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Posted 3 years ago
Quick delivery, well packaged and great price. 2 gallons of teak oil all arrived safely.
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Posted 3 years ago
Parcel Force delivered 5 - 4 Litre Jugs of Creosote. One was damaged and had leaked. No big deal. Packages were delivered promptly. No complaints with either DIY or Parcelforce. I will use both again
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Posted 3 years ago
Brilliantly simple to order and received parts the very next day, just before i was leaving to goto the job that I needed them for. DIY Direct had 30mm masonry tool blades that fit a multitool which, as a sparky, is almost dream come true money when you have to extract Falks switchplate wooden back boxes from brick and hacked plaster walls. Did the job nicely, customer very happy and now part of my growing blade set.
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Posted 3 years ago
supplied what I needed at a reasonable cost
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Posted 3 years ago
Only place I could find that had the size of vent I required
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Posted 3 years ago
fine fine fine
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Posted 3 years ago
The jigsaw blades arrived in good time, well packed and in good condition. Thanks a lot..
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Posted 3 years ago
Good price.. Good delivery. Easy to deal with web site. We will use this company again
Helpful Report
Posted 3 years ago
DIY Direct is rated 4.8 based on 1,398 reviews