DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“All good. Arrived exactly as described, was dispatched quickly, and arrived quickly. Thanks. Happy to use DIY Direct again ??”

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Posted 4 years ago

“great service and price”

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Posted 4 years ago

“Good service Did the job - but extortionate postage charge to NI cost same as goods almost”

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Posted 4 years ago

“Good product - a direct replacement for old worn out drawer sliders. Well packaged, and delivered promptly”

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Posted 4 years ago

“Very quick delivery and at a really good price too. Hassle free”

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Posted 4 years ago

“Delivered promptly & an excellent price”

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Posted 4 years ago

“Quality product at competitive price, delivered as promised in secure packaging.”

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Posted 4 years ago

“I received just what I wanted ,at a very good price and delivery was very quick”

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Posted 4 years ago

“Easy to order, quick delivery, very happy”

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Posted 4 years ago

“Very quick and efficient service. Product just as expected, very pleased.”

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Posted 4 years ago

“Quality product, delivered in a timely fashion. Very happy.”

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Posted 4 years ago

“Goods recd on time and we'll packaged”

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Posted 4 years ago

“Just superb .Really helpful and customer focused.”

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Posted 4 years ago

“Brilliant prompt delivery also”

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Posted 4 years ago

“Good quality masonry nails - ideal for fixing skirting and picture rails in my old Victorian house. Arrived in the post the next day of ordering.”

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Posted 4 years ago

“good value for money”

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Posted 4 years ago

“Great product and delivery was exceptional”

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Posted 4 years ago

“Great Service fantastic quality and value for money highly recommend.”

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Posted 4 years ago

“Ordered a couple of 6ft long 1" brass tubes, arrived 1st thing next morning perfectly packaged, excellent quality, good price, no ridiculous extra handling charge as with some of their competitors, very pleased indeed.”

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Posted 4 years ago

“Product I ordered was exactly as described and arrived sooner than expected...bonus!”

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Posted 4 years ago

DIY Direct is rated 4.8 based on 1,398 reviews