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Direct Water Tanks Reviews

4.8 Rating 706 Reviews

96 %

of reviewers recommend Direct Water Tanks

Company Reviews

Product Reviews

4.8

Based on 706 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 13th May 2024

Direct Water Tanks 5 star review on 2nd April 2024

Direct Water Tanks 5 star review on 28th October 2023

Direct Water Tanks 5 star review on 2nd August 2023

Direct Water Tanks 5 star review on 20th June 2023

Direct Water Tanks 5 star review on 15th June 2023

Direct Water Tanks 5 star review on 11th June 2023

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received the hozelock caps and the brass tap caps and they are very good quality. If you're in doubt then don't be I think they are very good.”

Posted 1 year ago

Hi Paul, thank you for your order and for your feedback. We always aim for great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Products delivered rapidly.”

Posted 1 year ago

Hi Adrian, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Website very easy. Follow up from dispatch good, haven’t received product yet but hopefully will be good”

Posted 1 year ago

Hi Steve, thank you for your order and for your feedback. We're happy to hear your thoughts on shopping with us. We try to make every step as easy as possible, as we know shopping online can sometimes be a hassle! We look forward to hearing from you again soon.

Posted 1 year ago

“arrived on time”

Posted 1 year ago

Hi Johanne, thank you for your order and for your feedback. We're happy to hear that your order was delivered on time and we look forward to hearing from you again soon.

Posted 1 year ago

“Everything as descibed.”

Posted 1 year ago

Hi Gordon, thank you for your order and for your feedback. We're glad to hear that your order was everything you expected. We look forward to hearing from you again soon.

Posted 1 year ago

“Good products but the postage for small fittings is very expensive”

Posted 1 year ago

Hi Steve, thank you for your order and for your feedback. We aim for great products and great value, however, sadly some of our delivery costs aren't able to work around and have to pass on, so we aren't always able to achieve this goal. We do stock many parts and fittings here from our range, which we are able to deliver free of charge. We look forward to hearing from you again soon.

Posted 1 year ago

“Deliver as service says on time and ok”

Posted 1 year ago

Hi Peter, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 1 year ago

“Good quick service”

Posted 1 year ago

Hi Samantha, thank you for your order and for your feedback. We aim for great and efficient service, so it is brilliant to hear your thoughts on your latest order. We look forward to hearing from you again soon.

Posted 1 year ago

“Tanks great. Packaging a bit poor tbh. Was falling apart by the time it got to me.”

Posted 1 year ago

Hi Steve, thank you for your order and for your feedback. We're sorry to hear about the conditioning of your packaging, I have passed your feedback onto our warehouse for them to review. However, we are pleased to hear your thoughts on the product itself! We keep these jerry cans in high stock, so you can expect quick delivery, should you need any more! We look forward to hearing from you again soon.

Posted 1 year ago

“Produce arrived in good time, and was like new,”

Posted 1 year ago

Hi Paul, thank you for your order and for your feedback. We are pleased to have been of speedy service and hope to hear from you again soon!

Posted 1 year ago

“Good service, looks like a good product and all is fine at the moment.”

Posted 1 year ago

Hi Martin, thank you for your order and for your feedback. We're glad to hear that you're pleased with your product and our service! If there is anything else you might need, please do not hesitate to get in contact! We look forward to hearing from you again in the future.

Posted 1 year ago

“Unable to position the tap downwards”

Posted 1 year ago

Hi Bob, thank you for your order and for your feedback. Please accept our apologies for that issue. Would you be able to contact our sales team in regard to this? They may be able to help troubleshoot this for you. Main office number: 01777 237933 – Email: info@directwatertanks.co.uk

Posted 1 year ago

“simple & EASY TO USE ORDERING SYSTEM GOODS DELIVERED IN SPECIFIED TIME SCAL NO HASSLE”

Posted 1 year ago

Hi David, thank you for your order and for your feedback. It is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Neat and fast delivery”

Posted 1 year ago

Hi Elfrida, thank you for your order and for your feedback. It is great to hear your thoughts on your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“The water tank is sufficient for its use.”

Posted 1 year ago

Hi Godfrey, thank you for your order and for your feedback. It is brilliant to hear our water tank was just what you needed. We look forward to hearing from you again soon.

Posted 1 year ago

“Delivery took slightly longer than expected, but delighted with the quality of the tank upon arrival - Perfect for my needs.”

Posted 1 year ago

Hi Rob, thank you for taking the time to leave us a review. We're glad to hear the product is working as you needed.

Posted 1 year ago

“Look good appear to be what I need haven't usedyet difficult to give full review . However delivery a d service spot on”

Posted 1 year ago

Hi Chris, thank you for taking the time to leave us a review. We'd love to hear from you once you've used the product.

Posted 1 year ago

“Speed and professional service!”

Posted 1 year ago

Hi Robert, thank you for taking the time to leave us a review! Please let us know if there is anything we can do to change that 4* to a 5*.

Posted 1 year ago

“the product is fine, no problem, and the delivery was good too, the only thing i am missing is an invoice, I'm hoping that doing this reveiw will actually prompt you in sending me one, thanks”

Posted 1 year ago

Hi Michael, it's great to see your product has arrived on time and is all in good condition. I've spoken with our sales team and they've informed me that an invoice was sent. If you're yet to receive the invoice, please email sales@directwatertanks.co.uk and they'll be happy to get that sent straight to you!

Posted 1 year ago

“great service and delivery”

Posted 1 year ago

Thanks for taking the time to leave us a review, Anthony. We're pleased to see you were happy with our service and hope that you'll be back to shop with us again soon. If there's anything we can do to turn that four star review into a five star next time, please let us know!

Posted 1 year ago

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Direct Water Tanks is rated 4.8 based on 706 reviews