Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 983 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and quality responses..”

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Posted 2 years ago

Hi Alexander, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Will definately use again”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 2 years ago

“Can't fault the service. Excellent.”

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Posted 2 years ago

Hi Martin, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Good price, good service but more delivery time/day information would have been appreciated, instead of items just being left on doorstep.”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. We are always trying to improve our service, so it is excellent to hear your thoughts. We have passed this onto our couriers from them to look into further. We look forward to hearing from you again soon.

Posted 2 years ago

“Ordered a used ibc ,received in good condition , Delivery driver was very good,polite and helpful!! Will be ordering more tanks in the future as my business grows!!!”

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Posted 2 years ago

Hi Marc, thank you for your order and for your feedback. We're thrilled to hear every part of your order was brilliant. We look forward to hearing from you again soon.

Posted 2 years ago

“I have received the hozelock caps and the brass tap caps and they are very good quality. If you're in doubt then don't be I think they are very good.”

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Posted 2 years ago

Hi Paul, thank you for your order and for your feedback. We always aim for great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Products delivered rapidly.”

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Posted 2 years ago

Hi Adrian, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Website very easy. Follow up from dispatch good, haven’t received product yet but hopefully will be good”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We're happy to hear your thoughts on shopping with us. We try to make every step as easy as possible, as we know shopping online can sometimes be a hassle! We look forward to hearing from you again soon.

Posted 2 years ago

“arrived on time”

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Posted 2 years ago

Hi Johanne, thank you for your order and for your feedback. We're happy to hear that your order was delivered on time and we look forward to hearing from you again soon.

Posted 2 years ago

“Everything as descibed.”

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Posted 2 years ago

Hi Gordon, thank you for your order and for your feedback. We're glad to hear that your order was everything you expected. We look forward to hearing from you again soon.

Posted 2 years ago

“Good products but the postage for small fittings is very expensive”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We aim for great products and great value, however, sadly some of our delivery costs aren't able to work around and have to pass on, so we aren't always able to achieve this goal. We do stock many parts and fittings here from our range, which we are able to deliver free of charge. We look forward to hearing from you again soon.

Posted 2 years ago

“Deliver as service says on time and ok”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 2 years ago

“Good quick service”

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Posted 2 years ago

Hi Samantha, thank you for your order and for your feedback. We aim for great and efficient service, so it is brilliant to hear your thoughts on your latest order. We look forward to hearing from you again soon.

Posted 2 years ago

“Tanks great. Packaging a bit poor tbh. Was falling apart by the time it got to me.”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We're sorry to hear about the conditioning of your packaging, I have passed your feedback onto our warehouse for them to review. However, we are pleased to hear your thoughts on the product itself! We keep these jerry cans in high stock, so you can expect quick delivery, should you need any more! We look forward to hearing from you again soon.

Posted 2 years ago

“Produce arrived in good time, and was like new,”

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Posted 2 years ago

Hi Paul, thank you for your order and for your feedback. We are pleased to have been of speedy service and hope to hear from you again soon!

Posted 2 years ago

“Good service, looks like a good product and all is fine at the moment.”

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Posted 2 years ago

Hi Martin, thank you for your order and for your feedback. We're glad to hear that you're pleased with your product and our service! If there is anything else you might need, please do not hesitate to get in contact! We look forward to hearing from you again in the future.

Posted 2 years ago

“Unable to position the tap downwards”

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Posted 2 years ago

Hi Bob, thank you for your order and for your feedback. Please accept our apologies for that issue. Would you be able to contact our sales team in regard to this? They may be able to help troubleshoot this for you. Main office number: 01777 237933 – Email: info@directwatertanks.co.uk

Posted 2 years ago

“simple & EASY TO USE ORDERING SYSTEM GOODS DELIVERED IN SPECIFIED TIME SCAL NO HASSLE”

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Posted 2 years ago

Hi David, thank you for your order and for your feedback. It is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“Neat and fast delivery”

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Posted 2 years ago

Hi Elfrida, thank you for your order and for your feedback. It is great to hear your thoughts on your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“The water tank is sufficient for its use.”

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Posted 2 years ago

Hi Godfrey, thank you for your order and for your feedback. It is brilliant to hear our water tank was just what you needed. We look forward to hearing from you again soon.

Posted 2 years ago

Direct Water Tanks is rated 4.8 based on 983 reviews