Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 998 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Just brilliant, never expected next day delivery”

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Posted 3 years ago

Hi William, thank you for your kind words. We're pleased to hear your product arrived so quickly.

Posted 3 years ago

“Great service from this company, purchased 4 containers well boxed and delivery was fast and efficient. All arrived with no damage.”

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Posted 3 years ago

Hi Stuart, thank you for taking the time to leave us a review. We're pleased to see the whole order process went smoothly for you. We hope to see you shopping with us again soon!

Posted 3 years ago

“Speed and professional service!”

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Posted 3 years ago

Hi Robert, thank you for taking the time to leave us a review! Please let us know if there is anything we can do to change that 4* to a 5*.

Posted 3 years ago

“Very Happy! I needed a part urgently that seemed to be out of stock everywhere. Daniel got it organised and shipped it out for me that day. Fantastic customer service! Thank you.”

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Posted 3 years ago

Hi Darcy, thank you for taking the time to leave us a review! We're pleased to see Daniel helped you get it sorted so quickly. We'll be sure to pass the feedback to him. We hope to see you shopping with us again soon.

Posted 3 years ago

“Easy to order, superb communication regarding confirmation, payment, despatch and delivery....generally brilliant throughout; thank you”

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Posted 3 years ago

Hi Daniel, thank you for your kind words! We hope to see you shopping with us again soon!

Posted 3 years ago

“Excellent service, delivery and product.”

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Posted 3 years ago

Hi Simon, thank you for taking the time to leave us a 5* review!

Posted 3 years ago

“The whole process after placing the order was very efficient and the timescales for delivery were met.”

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Posted 3 years ago

Hi Keneth, we're pleased to hear you found your shopping experience with us easy!

Posted 3 years ago

“Incredibly fast delivery, containers are exactly what I needed. thank you”

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Posted 3 years ago

Hi Michael, thank you for taking the time to leave us a review!

Posted 3 years ago

“Great sales and delivery, delivery driver went to his way to help get the tank to the right spot. Looking forward to using the product.”

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Posted 3 years ago

Hi James, thank you for the positive review. We hope your product is working a treat!

Posted 3 years ago

“Very happy with the 25l jerry cans I bought. I now have a couple of weeks drinking water stored away in them. Better safe than sorry these days eh.”

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Posted 3 years ago

Hi Robert, thank you for your lovely review. We're glad these have come in use.

Posted 3 years ago

“Fabulous products for what I need in such Hot Weather. Sturdy, Stackable, Solid and use less space. Deepest Gratitude 🙏 Thank You 👍🏻”

Direct Water Tanks 5 star review on 17th July 2022

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Posted 3 years ago

Hi Davina, thank you for your review and the photo. We're glad they've been handy in the recent weather!

Posted 3 years ago

“spot on, no fuss, fast delivery”

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Posted 3 years ago

Hi George, it's great to see your order was all hassle free!

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Hi George, we're pleased to see your order arrived quickly.

Posted 3 years ago

“Easy to find and use website, excellent service from ordering to delivery”

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Posted 3 years ago

Hi Ady, thank you for taking the time to leave us a review. We're happy to see you're pleased with your order!

Posted 3 years ago

“Good service arrived promptly”

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Posted 3 years ago

Hi Ian, thank you for taking the time to leave us a review.

Posted 3 years ago

“the product is fine, no problem, and the delivery was good too, the only thing i am missing is an invoice, I'm hoping that doing this reveiw will actually prompt you in sending me one, thanks”

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Posted 3 years ago

Hi Michael, it's great to see your product has arrived on time and is all in good condition. I've spoken with our sales team and they've informed me that an invoice was sent. If you're yet to receive the invoice, please email sales@directwatertanks.co.uk and they'll be happy to get that sent straight to you!

Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

Hi Eddie, it's great to hear that your order arrived so quickly!

Posted 3 years ago

“The tank was delivered very well wrapped in bubblewrap and in good condition”

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Posted 3 years ago

Hi Michael, we're pleased to hear your item arrived in good condition. Thank you for taking the time to leave us a review.

Posted 3 years ago

“Sent wrong tank but they were very efficient at arranging to collect and replace it.”

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Posted 3 years ago

So disappointing to hear that your order wasn't right when it arrived, Paul. We appreciate you taking the time to share your feedback with us and we'll look into what went wrong here. I hope you were satisfied with the response you had from our customer services team. If not please get in touch via sales@kingfisherdirect.co.uk or give us a call on 01777 858009 and ask for Eric. We'd love the opportunity to help change this two-star experience into a five-star one.

Posted 3 years ago

“I received the part that I needed very efficiently.”

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Posted 3 years ago

Hi Robert, thank you for taking the time to leave us a review!

Posted 3 years ago

Direct Water Tanks is rated 4.8 based on 998 reviews