Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 998 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Happy customer”

Helpful Report

Posted 2 years ago

Hi Mame, thank you for your order and your feedback. We're glad to of been of service to you! If there is anything else you might need, please do not hesitate to get in contact.

Posted 2 years ago

“I needed some 220 litre butts for storing water from the ones that collect rain from the gutters. With wide lids. Direct Water Tanks were easy, efficient and delivered a couple of days after the order. Spot on, keep it up.”

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Posted 2 years ago

Hi Damian, thank you for taking the time to leave us a review. We're pleased to hear you're happy with the whole process with us.

Posted 2 years ago

“Fast delivery, good communication. High quality IBC.”

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Posted 2 years ago

Hi Ryan, we're pleased to hear you've had a great experience ordering with us!

Posted 2 years ago

“Very efficient service. Came in time they advertised.Very pleased.”

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Posted 2 years ago

Hi Kazim, thank you for taking the time to leave us a review. We hope to see you shopping with us again soon.

Posted 2 years ago

“I was very impressed with the product and Happy on how quickly I received the item.”

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Posted 2 years ago

Hi Vanessa, thank you for taking the time to leave us a review. We're pleased to hear your order arrived quickly.

Posted 2 years ago

“Excellent. Clean and strong. Fittings work. I can lift the tank onto the small trailer and keep it n the shed”

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Posted 2 years ago

Hi Vicky, thank you for taking the time to leave us a review. We're pleased to hear you're happy with the product.

Posted 2 years ago

“Requested help twice as I ordered by mistake the wrong fitting, still waiting albeit i had 2 good phoned conversations saying they would get back to me”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. I believe my colleague Kieran contacted you with his recommendations the day after this review. If you do have any further problems, please do not hesitate to get in contact. Please accept our apologies for the delay in coming back to you.

Posted 2 years ago

“Well priced items,great comms and super fast delivery”

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Posted 2 years ago

Hi Richard, thank you for taking the time to leave us a review. We're pleased to hear you're happy with the whole process.

Posted 2 years ago

“Very fast delivery, happy with my purchases. Seem good quality and strong. Would buy from these again.”

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Posted 2 years ago

Hi Garry, thank you for taking the time to leave us a review. We hope to see you shopping with us again soon.

Posted 2 years ago

“Prompt and perfect product”

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Posted 2 years ago

Hi Shaun, thank you for taking the time to leave us a review.

Posted 2 years ago

“I have located the item in a safe at my property this morning. Please accept my apology, this was an oversight on my part and, thank you, for your follow up telephone call to ensure the issue is resolved - much appreciated.”

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Posted 2 years ago

Hi Gratiano, thank you for taking the time to leave us a review. We're pleased to hear you located the product, and that our customer support team were able to be of assistance.

Posted 2 years ago

“Amazingly quick delivery. Item as described.”

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Posted 2 years ago

Hi Martyn, thank you for your order and for your feedback. We keep our 300 Litre IBCs and fittings in high stock, so if you require any more you should receive them just as quick! We look forward to hearing from you again soon.

Posted 2 years ago

“Interesting that i get sent the invoice and a survey request before I've had the product that I needed quite urgently. Maybe concentrate on fulfilment first !”

Helpful Report

Posted 2 years ago

Hi Martin, thank you for your order and for your feedback. Our invoice and feedback survey are automated to send when an order has been dispatched and is on its way. Unfortunately, your parcel was held up with the courier according to their tracking details. As this was dispatched with them on the 5th, but delivery was not made by them until the 9th. Please contact our sales team when you place your next order and quote your order ID, and they shall do their best to ensure a better delivery service free of charge as a gesture of goodwill. We would like to sincerely apologise for the delay and confusion.

Posted 2 years ago

“Good quality items delivered promptly”

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Posted 2 years ago

Hi Joanna, thank you for taking the time to leave us a review. We're pleased to hear you're happy with the product.

Posted 2 years ago

“Delivery took slightly longer than expected, but delighted with the quality of the tank upon arrival - Perfect for my needs.”

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Posted 2 years ago

Hi Rob, thank you for taking the time to leave us a review. We're glad to hear the product is working as you needed.

Posted 2 years ago

“Great sturdy barrels at a fantastic price, fast delivery would definitely recommend and use again ;)”

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Posted 2 years ago

Hi Fiona, thank you for taking the time to leave us a review. We’re pleased to hear you're happy with the barrels.

Posted 2 years ago

“Look good appear to be what I need haven't usedyet difficult to give full review . However delivery a d service spot on”

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Posted 2 years ago

Hi Chris, thank you for taking the time to leave us a review. We'd love to hear from you once you've used the product.

Posted 2 years ago

“Rapid delivery, good communications and products very good.”

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Posted 2 years ago

Hi Colin, thank you for taking the time to leave us a review. We're glad to hear you're happy with your products.

Posted 2 years ago

“Wanted an ibc container in a hurry and these guys were recommended by a local friend Very quick turn round on my order great stuff”

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Posted 2 years ago

Hi Nicholas, thank you for taking the time to leave us a review. We're pleased to hear you've had a good first shopping experience with us. We hope to see you shopping with us again soon.

Posted 2 years ago

“Arrived promptly good quality and worked as expected”

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Posted 2 years ago

Thank you for your order and for your feedback. We look forward to hearing from you again soon!

Posted 2 years ago

Direct Water Tanks is rated 4.8 based on 998 reviews