DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.61

4.6 Rating 411 Reviews

91 %

of reviewers recommend DBS Bathrooms

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product, great price, fast delivery”

Helpful Report

Posted 2 years ago

Hi Richard, thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Very good service, easy to order , good value and delivery was when it said it would be. The wall boards we ordered were Very good and packed well. We would definitely order again and recommend DBS to anyone. Mr Dean Evans.”

Helpful Report

Posted 2 years ago

Hi Dean, thanks for taking the time to leave such a positive review! We very much appreciate your recommendation, and we are glad our ordering process was easy to use. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Good service. Goods damaged in transit but resolved quickly. Products seem of good quality.”

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Posted 2 years ago

Hi Leslie, thank you for taking the time to leave such a positive review! We can only apologise your goods were damaged in transit, but we are very happy we were able to promptly resolve this for you. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Good product fast turn around from order to receiving will use again”

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Posted 2 years ago

Hi Peter, thanks for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 2 years ago

“My goods arrived damaged, They were poor quality, Numerous phone calls to get them collected and still not had my refund”

Helpful Report

Posted 2 years ago

Hi Graham, thank you for taking the time to leave a review. Please accept our sincere apologies for the condition in which your goods arrived. This is completely unacceptable from the courier company. We can confirm that your refund has been processed and this can take up to five working days to show depending on your bank. Once again very many apologies for the inconvenience caused. DBS Bathrooms

Posted 2 years ago

“Excellent panelling”

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Posted 2 years ago

Hi Anthony, thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Would not hesitate to recommend DBS great products and fast delivery”

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Posted 2 years ago

Hi Bill, thanks for taking the time to leave such a positive review! We really appreciate you recommendation. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Ordering and delivery was very good. Seem like a good company to deal with.”

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Posted 2 years ago

Hi Paul, thanks for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 2 years ago

“Fabulous prices, easy to use web site, punctual delivery by a very polite and professional driver. Quality product.”

Helpful Report

Posted 2 years ago

Hi George, thank you for taking the time to leave such a positive review! We will pass on your kind comments to our driver. Thanks again. DBS Bathrooms!

Posted 2 years ago

“The photos make this panel look like it has raised detailing, the reality is that it is flimsy flat tile panelling with coloured shading to create a raised tile effect. It looks effective in the photographs but dreadful in the flesh. The panels are pushed together with a rudimentary tongue and groove system which is very basic and despite best efforts does leave a visible line (looking like tile cracks) between the sheets. In fairness this company despatched quickly and their customer service agents were very helpful when contacted, DBS are a company I would use again but definitely ask for product samples before committing to any large purchase. Finally be aware that the delivery company used is XPD who have proven to be totally unreliable in the past, I will say in this case the delivery came early but with no warning so we were not into receive it.”

Helpful Report

Posted 2 years ago

Hi Neil, thank you for taking the time to leave a review. We are sorry to see you're not happy with the products received. We do offer free samples of all our panels prior to ordering so you can be 100% confident the panel is right for you. If you are not completely happy with the items purchased, these can be returned within 14 days from your delivery date for a hassle-free refund. We can confirm that we use multiple delivery options, and these are determined by your delivery postcode. We are happy to see your order was dispatched promptly and was delivered within the allocated timeframe. DBS Bathrooms

Posted 2 years ago

“Products are excellent and well priced however recently delivery has been slow, would recommend they change their courier company”

Helpful Report

Posted 2 years ago

Hi Mary, thanks for taking the time to leave a review! Thank you for your kind comments regarding our products and pricing. We are sorry to hear delivery has been slow for you recently. We will keep an eye on this for you going forward to ensure this does not happen again. Thanks again, DBS Bathrooms!

Posted 2 years ago

“Bathroom looks great with the new wall cladding. Well worth the money.”

DBS Bathrooms 5 star review on 2nd September 2022

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Posted 2 years ago

Hi! Thanks for taking the time to leave such a positive review! Your shower area looks amazing, thanks for sharing the photograph! We hope to see you again soon. DBS Bathrooms

Posted 2 years ago

“Great panelling loads to chose from”

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Posted 2 years ago

Hi Jo, thanks for taking the time to leave such a positive review! We really do appreciate you sharing the photos from your project as this looks stunning! Great choice with the Grey Sparkle Panels. Thanks again, DBS Bathrooms!

Posted 2 years ago

“Quick and friendly service, unfortunately about 6 of the panels were faulty, but overall would use again”

Helpful Report

Posted 2 years ago

Hi Elizabeth, thank you for taking the time to leave a review! We are very sorry to hear you have received some faulty panels. If you would like to email us at info@dbsbathrooms.com we would be more than happy to resolve this for you. Thanks again, DBS Bathrooms.

Posted 2 years ago

“All items were well packed and great condition I managed to do my bathroom ceiling and am impressed Once the walls are done should look great I would recommend dry putting together first Then glue incase any problems with cuts All in all I will definitely use on other rooms clean and tidy and will not get mouldy and peal Like paints do”

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Posted 2 years ago

Hi Andre, thanks for taking the time to leave such a positive review! Yes, all our panels are mould resistant so you will not have any issues with this in the future. Thank you for your kind words and we hope to see you again soon! DBS Bathrooms

Posted 2 years ago

“Excellent service Delivered on time and the delivery driver brought it into the porch for us,”

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Posted 2 years ago

Hi Brian, thanks for leaving such a positive review! We are glad to see your order was delivered on time. We hope to see you again soon! DBS Bathrooms

Posted 2 years ago

“Quite a few of the panels were damaged but managed to complete the roof ok and the panels look really good”

Helpful Report

Posted 2 years ago

Hi! Thank you for taking the time to leave a review. We are very sorry to see you have received some damaged items. If you would like to email across some photos to info@dbsbathrooms.com of the damaged items, we can then proceed to resolve this for you. DBS Bathrooms

Posted 2 years ago

“Great service really happy”

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Posted 2 years ago

Hi Anne, thanks for taking the time to leave such a positive review! DBS Bathrooms

Posted 2 years ago

“Fantastic service and excellent product. Fast delivery and at a very reasonable price. Would definitely recommend.”

DBS Bathrooms 5 star review on 25th August 2022

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Posted 2 years ago

Hi Kathleen, thanks for taking the time to leave such a positive review. The Gloss White Twin Embedded panels look amazing on your ceiling, thanks for sharing the photo! DBS Bathrooms

Posted 2 years ago

“I at first ordered a sample piece of ceiling cladding which they delivered promptly. I was pleased with the quality so ordered to clad my bathroom and toilet ceiling. Delivery of the said cladding was again first class and was very good value for money. The cladding finished off the bathroom nicely.”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for taking the time to leave such a positive review! We are so glad we were able to provide a free sample piece of the panels prior to ordering. Your kind words are very much appreciated, and we do hope to see you again soon. DBS Bathrooms

Posted 2 years ago

DBS Bathrooms is rated 4.6 based on 411 reviews