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Coffee Hit Ltd Reviews

4.8 Rating 1,614 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,614 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 21st July 2025
Andrew C
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
83
Anonymous
Anonymous  // 01/01/2019
The item I ordered arrived quickly and looks very nice. Not used yet as it's a Christmas gift!
Helpful Report
Posted 1 year ago
Thank you for leaving us a great review. Coffee Hit.
Posted 1 year ago
I ordered a machine from them, unfortunately it was faulty. It wasn’t there fault but they resolved the matter immediately with professional service
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Posted 1 year ago
Thank you for the positive review Chris. We're sorry your purchase did not go as planned but we're happy we could resolve this as quickly as we could. Coffee Hit
Posted 1 year ago
Traded my old grinder for new . Very good price and very quick delivery . Very pleased .
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Posted 1 year ago
Thank you for leaving such a great review, George. Coffee Hit.
Posted 1 year ago
Great service - knowledgeable phone support, fast delivery, love the product!
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Posted 1 year ago
Thank you for leaving us a great review. Coffee Hit.
Posted 1 year ago
I was ordering a gift, everything arrived promptly and I was kept well informed. Website was very easy to use to
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Posted 1 year ago
Thank you for the Excellent review, Sam. Coffee Hit.
Posted 1 year ago
Excellent and efficient repair to my grinder
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Posted 1 year ago
Thank you for the great review, Thomas. Coffee Hit.
Posted 1 year ago
Grinder and scales arrived a day earlier than expected in sensible packaging
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Posted 1 year ago
THank you for the great review. Coffee Hit.
Posted 1 year ago
I made an online order from this company for a Fellow Stagg EKG pro kettle. The following morning, package arrived (beating my other amazon orders). Unfortunately the kettle I had received was defective and had to be returned. Within a half hour of emailing their customer service, I had a new kettle in dispatch and a return label for the old one (receiving my package again first thing the next day). Their customer service team was outstanding, and something I cannot speak high enough about. John's assistance is what will be the reason I return here for all my online coffee needs knowing I will be taken care of and will receive the highest quality products and service.
Helpful Report
Posted 1 year ago
Hi Andrew, Sorry to hear that your item didn't arrive as expected, but happy to hear John took good care of you and the matter is now resolved. We will make sure your kind words are passed along to him. Team Coffee Hit
Posted 1 year ago
Excellent service
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Posted 1 year ago
Thank you Huw! Coffee hit.
Posted 1 year ago
Very friendly, helpful and efficient service.called to keep me updated on a repair. Thank you John.
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Posted 1 year ago
Thank you for the great review Alec. Coffee Hit.
Posted 1 year ago
Very well-roasted light Brazilian Bom Jesus coffee. Thanks.
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Excellents delivery, excellent prices, good caffeinted time
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Posted 1 year ago
Thanks for the great review. Coffee Hit.
Posted 1 year ago
Order shipped and arrived safely, but unfortunately to the billing rather than the delivery address 😐
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Posted 1 year ago
Hi Rory, Thank you for leaving us a review. We have checked your order and can see that no changes were made to the address on your order. The address we shipped to, is the address we were provided with at checkout. For future orders if you need an address update you can always email our sales team sales@coffeehit.co.uk or hop on to our online chat.
Posted 1 year ago
Nice product, would recomend for those who likes to drink tea from big mig
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
It's a v clean and stylish design and it keeps my coffee piping hot for hours. I bought the white which is actually an off white/cream which is much nicer. Will go for the green if I buy again. Really happy with it.
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Posted 1 year ago
Thank you Amanda, Thats an amazing review. Coffee Hit.
Posted 1 year ago
Its been a week since I ordered my parcel and I still haven't received it.. I scheduled 2 failed redeliveries and still failed
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Posted 1 year ago
Hello Charalambos, Sorry to hear you are unhappy with the delivery issues. We are already working with you and the courier via email, and will continue to do so until the matter is resolved. Kind regards Kim Coffee Hit
Posted 1 year ago
Very helpful
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Posted 1 year ago
Thank you for reviewing us Alison. Coffee Hit.
Posted 1 year ago
Excellent service sorting out delivery issue caused by my mistake
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Posted 1 year ago
Thank you, Steve for the excellent review. Coffee Hit.
Posted 1 year ago
Brilliant, fast turnaround of my coffee grinder, repaired perfectly at good price and with brilliant communication. Highly recommended
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Posted 1 year ago
Thank you for the amazing review. Glad we could help get your grinder fixed. Coffee Hit.
Posted 1 year ago
Great support when needed and prompt dispatch on new goods.
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Posted 1 year ago
Thank you for the great review, John. Coffee Hit.
Posted 1 year ago
Coffee Hit Ltd is rated 4.8 based on 1,614 reviews