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Coffee Hit Ltd Reviews

4.8 Rating 1,703 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,703 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 10th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 10th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 5th February 2026
Samuel M
Coffee Hit Ltd 5 star review on 11th August 2025
Anonymous
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
86
Anonymous
Anonymous  // 01/01/2019
Absolutely incredible customer service and cheapest price for the coffee equipment ordered too! Couldn't be happier.
Helpful Report
Posted 3 days ago
Thank you for the great review. Coffee Hit.
Posted 2 days ago
Was looking for a coffee grinder that would grind very fine for my espresso machine. The rhino tall hand grinder. It is a good workout but the grinder is amazing. It grinds to a very good powder if needed. Love the way you fill beans into grinder and remove ground beans as it’s very compact. I usually only grind 12g at at time but it also managed to grind a double of 24g no bother. I would highly recommend the Rhino tall hand grinder.
Coffee Hit Ltd 5 star review on 10th February 2026 Coffee Hit Ltd 5 star review on 10th February 2026
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Posted 4 days ago
Thank you for the great review Douglas. Coffee Hit.
Posted 4 days ago
I have previously purchased a coffee grinder from Coffee Hit, that gets regular use. Unfortunately it developed a fault after the warranty, but was serviced and fixed using the fixed price repair. Grinder was repaired quickly, and came back like new. Excellent after sales service for Baratza grinders.
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Posted 4 days ago
Amazing review Craig, Thank you. Coffee Hit.
Posted 4 days ago
The Item that I purchased cost €5 x2 =€10 aprox the post cost €10 and duty cost me €10 … so it cost me €30 in total for a washer 🤷‍♀️… it would have been so much better if you just posted it - a tip for next time when sending to Ireland
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Posted 5 days ago
We completely understand how frustrating it is to order a low value item and then end up paying almost the same again in shipping and import charges. Unfortunately, since Brexit, orders sent from the UK to Ireland can sometimes have duty, VAT, and handling fees applied by the courier or customs, and these are outside of our control. That said, we do appreciate the feedback, and we agree it’s something that can make small orders feel really unfair. We’re always reviewing our shipping options and how we communicate this at checkout, and your comments have been passed on to the team. -Team Coffee Hit
Posted 5 days ago
Great service - fast response and support
Coffee Hit Ltd 5 star review on 5th February 2026
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Posted 1 week ago
Thank you Samuel. Coffee Hit.
Posted 5 days ago
As always efficient super fast delivery.
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Posted 1 week ago
Thank you Peter. Coffee Hit.
Posted 5 days ago
Goods arrived on time and in perfect condition. Packaging provided by Coffee Hit was recyclable - something I always appreciate. I love having new coffee toys to play ith and this Clever Dripper doesn't disappoint.
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Posted 1 week ago
Thank you Stacie. Coffee Hit.
Posted 1 week ago
1) Fellow Ode Gen 2 Coffee Grinder - incredible grinder, relatively quiet, quick grind, uniform grind, different settings, pretty much no retention, good price compared to other sites 2) customer service from Coffee Hit - exemplary service, original got slightly damaged in transit (fault of courier) and they replied instantly when I got in touch, sent me a new grinder within days and emailed me a QR code for returning the original one, the process was really quick and easy and I’m extremely grateful for the help. Thank you!
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Posted 1 week ago
Thank you for the amazing review, Craig. Coffee Hit.
Posted 1 week ago
great product
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Posted 2 weeks ago
Great review. Thank you. Coffee Hit.
Posted 1 week ago
Great price, quick delivery. Chose Coffee Hit from the reviews, reputation and ability of my machine isn’t functioning properly, somewhere to end it back to for repairs
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Posted 2 weeks ago
Thank you for the great review Connell. Coffee Hit.
Posted 2 weeks ago
Fast and good service.
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Posted 2 weeks ago
Thank you Greg. Coffee Hit.
Posted 2 weeks ago
Great customer service, one of the most helpful people I've come across, pleased to have purchased through them
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Posted 3 weeks ago
Thank you for the great review Ben. Coffee Hit.
Posted 3 weeks ago
Easy process to buy coffee grinder from Coffee Hit and it arrived on time as stated.
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Posted 1 month ago
Thank you for the great review. Coffee Hit.
Posted 1 month ago
Quick and easy experience, products as described - been a pleasure to deal with and great place to get quite specific items
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Posted 1 month ago
Thank you Richard. Coffee Hit.
Posted 1 month ago
Unfortunately my experience with this company wasnt good at all.Id ordered a relitively small and chep part for my ginder. the postage c chsrge wass more than 50% of the gsasket itself and then i wass informed thdst it would take TEN days fgor it to arrive. whe i ohoned to query this I was told to cancel my order.I informed them id look elsewhere to source the paert wghich i needed and would callback to confirm cancelelation if i was able to source it elswhere. they then sent me a email saying thdst it had been dispatched so I had no recourse or way to cancel my order. their website didnt even have thier contasc t phone unumber on it * i hasd to sesrch for it online). the webform on the website to contsct them out of hours worked once adfter whivh wehenever i troed to send another message it just launched a automated chsat bot which was absolutely useless and frustrating to try to use. Ive asked them to try it themselves so thst thry can see and understand just how poor it is but didnt get a response to my feedback which would have helped them improve the customer experience. tells you everything you need to know and I wiould never use thios company again and would r highly recommend thst you shop elsewhere
Helpful Report
Posted 1 month ago
Hi Romi, I am sorry to hear about your experience shopping with us. I can see a member of our customer service team has been in touch with you to help try and rectify any on going issues. John Coffee Hit.
Posted 1 month ago
Great service
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Posted 1 month ago
Thank you. Coffee Hit.
Posted 1 month ago
Amazing service over Xmas, coffee grinder repaired and shipped back super fast
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Posted 1 month ago
Thank you for the great review. So glad we could help. Coffee Hit.
Posted 1 month ago
Happy with my grinder, happy with service
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Posted 1 month ago
We are happy to hear your are pleased with your order. Coffee Hit.
Posted 1 month ago
Quick order processing and dispatch saved me from a Christmas without coffee, thanks!
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Posted 1 month ago
Thanks for shopping with us Matthew. Coffee Hit.
Posted 1 month ago
Coffee Hit are an amazing company with fantastic products but outstanding customer service. Couldn’t have been happier and will be back for lots lots more!
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Posted 1 month ago
Thank you for that amazing review Lucia. We look forward to having you shop with us again. Coffee Hit.
Posted 1 month ago
Coffee Hit Ltd is rated 4.8 based on 1,703 reviews