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Coffee Hit Ltd Reviews

4.8 Rating 1,611 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
Coffee Hit Ltd 5 star review on 27th October 2023
David B
82
Anonymous
Anonymous  // 01/01/2019
Excellent material and fast delivery! Highly recommend!
Helpful Report
Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Still do not have my order. Coffee hit erroneously entered the delivery address which failed. Tried to get help from coffee hit and all they did is send me the tracking link AGAIN. After a few emails back and forth it seems I need to correct the address on the delivery providers website. Tried to do that, but it all hinges on the delivery card which doesn't exists as the address was incorrectly entered in the first place. I guess the couple of hundred pounds coffee hit already siphoned out of me doesn't rate high enough to fix my problem
Helpful Report
Posted 1 year ago
Hi Francois, I am sorry you are not happy with our service. We provided the tracking link so you could make any amendments to the address that you felt needed to be changed. You can ignore the delivery card line and progress through the parcel force site to amend the information. I have processed for you on your behalf this morning. Thanks Team Coffee Hit
Posted 1 year ago
Excellent Service
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Posted 1 year ago
Thank you for the great review! Team Coffee Hit
Posted 1 year ago
Still great service as always. I ordered some upgrade burrs for Fellow Ode grinder and they arrived very quickly and well packaged so thankyou very much. A great company for all your coffee obsession purchases.
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Posted 1 year ago
Thank you Paul, Excellent review. Coffee Hit.
Posted 1 year ago
I only received part of my order.Still awaiting for the coffee bean. Although it is a long wait for the beans, the staff responded to the problem promptly and help out with the delivery again. Thanks for helping out!
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Posted 1 year ago
I am sorry to hear via Reviews that your coffee has not arrived. :-( I have reached out to Sanctuary for an update. I will reach out to you directly once we have an update. Hopefully, we can turn your experience around.
Posted 1 year ago
Good under repair service, fast, good value, making great coffee again. Thanks
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Posted 1 year ago
Thank you Alan, Great review. Coffee Hit.
Posted 1 year ago
Great product. Fast delivery.
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Milk jug just as described, which is good news as I plan to paint a picture of it and I needed the shiny stainless steel surface reflections and the tapered shape.
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
very useful ..u can take it anywhere for hot and cold drinks..
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Products good and delivery prompt
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Posted 1 year ago
Thank you, Michael.
Posted 1 year ago
One of the best grinder for a filter coffee! The version 2.0 is even better but the value for money may not worthy buying at this moment. So, I'm very happy is my Fellow
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Posted 1 year ago
Thank you for the great review! Coffee Hit.
Posted 1 year ago
Very speedy dispatch of my order!
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Posted 1 year ago
Thank you, Paula. Great review. Coffee hit.
Posted 1 year ago
Excellent service and speed of delivery!
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Posted 1 year ago
Thank you, Robert. Great review. Coffee Hit.
Posted 1 year ago
The grinder burr upgrade set that I bought for my Baratza Encore has transformed the taste of my coffee. It's a job I've been meaning to do for a while and I wish I'd done it sooner. The stock choice on Coffee Hit is superbly curated and the buying experience is second to none. I'll be back...
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
I used Coffee Hit's £79 "Fix my Baratza Sette" repair service (shipping included) as my grinder had stopped grinding and the display had failed. It was repaired and returned to me within a week. It is now working even better than it did when it was new The following is the text of the thank you email that I sent to the repair team which is self explanatory. "I have just received my repaired Sette coffee grinder, it arrived very quickly, thank you. I could not wait to give it a try...... wow, it's like a new machine, it ground a perfect dose straight out of the box without any adjustments! The quality of the grind was excellent giving a lovely crema. (I did not appreciate how bad it had become previously). Thank you also for the new and upgraded display/control panel, it's very nice to have the extra memory facilities. You have done a great job and i will be posting an excellent review."
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Posted 1 year ago
Thank you, Simon for the amazing review. Coffee Hit.
Posted 1 year ago
Great customer service. Personal and efficient. Product was exactly as expected.
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Posted 1 year ago
Thank you for the amazing review, Janine. Coffee Hit.
Posted 1 year ago
Really enjoying the Ode gen 2 so far. Looks great, grinds fast, really quiet, no mess, but most of all, it makes tasty coffee. What's not to like!
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Posted 1 year ago
Thank you Peter, we love the ODE too. Coffee Hit.
Posted 1 year ago
Good range of productsm shipped quickly, simple website and a good service. -1 star for being stingy with discount codes for new customers.
Helpful Report
Posted 1 year ago
Thank you for your review, Rhys. As a new customer, You were given a discount code which you applied to your order. We hope to see you again soon. Coffee Hit.
Posted 1 year ago
I ve ordered an electric grinder ( fellow opus) which arrived on time and in excellent condition.
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Posted 1 year ago
Thank you, Odyssefs. Great review. Coffee Hit.
Posted 1 year ago
Great website & selection of coffee/coffee equipment. Of all those I searched before buying a Comandante grinder, Coffee Hit offered the widest range & best price.
Coffee Hit Ltd 5 star review on 30th July 2023
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Posted 1 year ago
Glad to see you're happy with your purchase Sean. Coffee Hit.
Posted 1 year ago
Coffee Hit Ltd is rated 4.8 based on 1,611 reviews