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Coffee Hit Ltd Reviews

4.8 Rating 1,611 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
Coffee Hit Ltd 5 star review on 27th October 2023
David B
82
Anonymous
Anonymous  // 01/01/2019
I traded in my old grinder for a new model at very reasonable cost. Service, communication and delivery were excellent. John at Coffee Hit was very helpful. I would definitely recommend Coffe Hit with confidence and will be a repeat business customer myself.
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Posted 1 year ago
Thank you for the great review Paul, Glad I could help. John Coffee Hit.
Posted 1 year ago
Excellent communication and order delivered in good time
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Posted 1 year ago
Thank you Marion, Great review. Coffee Hit.
Posted 1 year ago
Really good to be able to buy spare parts for my grinder, but for a very small item the postage is more than the part! Would be good to have a cheaper option for things like this.
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Posted 1 year ago
Thank you for leaving us a review Andrew. Coffee Hit.
Posted 1 year ago
The coffee grinder was very securely packed. The delivery was pretty quick.
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Ordered a couple hundred pounds worth of stuff, says it was delivered 5 days ago but it was not. Cannot find the parcel they claimed was delivered and I work from home so no one came to the door. Tried to contact someone to find out where it is and no response.
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Posted 1 year ago
Hello Alannah-Danielle, Apologies for the delay, I can see you contacted us yesterday after office hours, and a member of the team has reached out this morning to help you with this issue. Hopefully, a solution will be found shortly. Kind regards Leigh
Posted 1 year ago
The rhino milk pitcher is a beautiful game changer
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Posted 1 year ago
Thank you Simon we're so happy you like our millk pitchers. Coffee Hit.
Posted 1 year ago
Great quality, fantastic service. I had a breakage in my first delivery, but I was sent a replacement item as soon as possible. Highly recommend.
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Posted 1 year ago
Thanks for leaving us a great review Matt. Glad we could help. Coffee Hit.
Posted 1 year ago
Parcel arrived on time and In good condition. I would order from here again with confidence.
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Posted 1 year ago
Thank you for the amazing review, Savanna. Coffee Hit.
Posted 1 year ago
My grinder stopped working.... and panic had set in..... after the initial shock I got in touch with Coffee Hit to organise a fixed fee repair. My Barratza 270Wi was packaged up and sent off the next day. Within a few days, I was back up and running and enjoying great coffee again. The process was very easy, with great customer service and updates - overall this was exceptional value. Thank you Coffee Hit.
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Posted 1 year ago
Thank you for the great review, Richard. Glad we could help fix your grinder. Coffee Hit.
Posted 1 year ago
First class customer service with first class products.
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Posted 1 year ago
First class review Sheila. Thank you. Coffee Hit.
Posted 1 year ago
Quick hopping. Good communication.
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Posted 1 year ago
Amazing review, Mac. Thank you. Coffee Hit.
Posted 1 year ago
Good product, good communications and very fast delivery. Overall, quite impressive.
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Posted 1 year ago
Thanks Gerald for the amazing review. Coffee Hit.
Posted 1 year ago
I ordered a grinder and they put wrong address on it, it sent back to sender and it’s been 9 or 10 days I’m still waiting for it
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Posted 1 year ago
Hi Pouria, THank you for leaving us a review. We're really sorry for the errors on our part & that it has taken longer than planned to have your order reshipped. I have emailed you separately with your new tracking information. Many Thanks John Coffee Hit.
Posted 1 year ago
quick shipping,good package
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Posted 1 year ago
Great review, Thank you. Coffee Hit.
Posted 1 year ago
I recently purchased a Fellow Gen 2 grinder along with some coffee beans here. I placed my order on Black Friday (best price I could find UK, including free shipping) and I received delivery (to Northern Ireland) the following Monday morning. The coffee arrived separately, as it is dispatched directly from the Roasters, and in this instance took a full week to arrive, but I'm happy with that. Overall, I am very satisfied with the way Coffee Hit processed my order so quickly.
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Posted 1 year ago
Thanks for leaving us such a great review Terry. Coffee Hit.
Posted 1 year ago
Bought as gift - well packaged so all needed was gift wrap and we’re sorted!
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Posted 1 year ago
Thank you for the great review Jan. Coffee Hit.
Posted 1 year ago
Purchased a La Marzocco machine from Coffee Hit recently, there was a problem with the supplier as the machine I had ordered wasn't available due to it arriving at the makers depot in a damaged state, however Coffee Hit arranged an upgrade at no extra cost for which I was most grateful. Machine arrived exactly when promised and I am delighted. Fully recommend Coffee Hit for 5 star service.
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Posted 1 year ago
Thank you for the amazing review Tom. We're so glad we could help resolve this situation. Coffee Hit.
Posted 1 year ago
Just what I ordered. Came quickly and good quality.
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Posted 1 year ago
Thank you for the great review. Coffee Hit.
Posted 1 year ago
Great product and quick delivery.
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Posted 1 year ago
Thanks for the great review. Coffee Hit.
Posted 1 year ago
Purchased a small cappuccino cup & saucer 150ml (wish I'd bought a bigger one) but the quality is really good, and delivery was quick kept up to date regarding delivery would buy again without hesitation highly recommended.
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Posted 1 year ago
Thanks for the great review Neil. Coffee Hit.
Posted 1 year ago
Coffee Hit Ltd is rated 4.8 based on 1,611 reviews