The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,860 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on May 10th, paid £ 10 ror next day delivery, th4y arrived aweekk later.”

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“Received item as described . A little bit slow though. Used his company a few times and never any issues”

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“Excellent service”

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“Great service great cigars at the best prices I have been a customer for many years and I would not go anywhere else. Nigel Adamsonz”

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“The cigars arrived early and were packed securely. The quality of the cigars were v good and we all enjoyed them at a recent party. Thank you!”

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“They had the cigars I wanted and delivered them very promptly.”

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“Be ordering again, very pleased with my purchase.”

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“great service”

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“Great service, fantastic cigars!!”

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“Great service very prompt delivery, will be using again.”

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“Excellent service. Always delivered within 2 days of order being placed”

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“Never received order disgusted”

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“The cigars went sent and arrived well packaged with no issues. They were also in good condition.”

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“Don't do written reviews”

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“Very helpful best on prices”

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“I spent £40 on a cigar for my uncles birthday which never arrived. This was very disappointing as I had to turn up to his party empty handed. Furthermore the cigar club has not responded to my 2 emails asking for a refund. Is this a scam?? Do not recommend shopping with them.”

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“Ordered a sampler of Joya de Nicaragua. Think the Cuatro Cinco might be my favourite cigar. Ordered before the Bank Holiday so delivery a bit longer than usual. Great service as always from The Cigar Club. Thank you.”

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“I've always been sceptical about buying things like this on-line, but I was pleasantly surprised by the service, the quality of the product & speed of delivery. I'll definitely buy from here again.”

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“This was the first time I've used the cigar club and was very impressed with speed and efficiency of the service.”

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“first time ordering. was first class. I have joined the Club.”

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The Cigar Club is rated 4.7 based on 2,860 reviews