The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,718 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast and accurate !!! Thank you”

Helpful Report

“Paid for next day delivery costing £10. Order placed on the Friday and didn't receive until the following Wednesday. Sent 2 emails and tried to call bit the number on the website does not work. Request a refund for the next day delivery payment but have yet to get a reply to either of my emails”

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“Placed order on Friday and Paid £10 for next day delivery. Order was delivered on Wednesday. Tried to call, phone number on the website does not work. Sent 2 emails requesting a refund for the failed next day delivery but not has any response. Very disappointed in the series and for being conned out of £10 for next day deliver.”

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“Fantastic service!”

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“very quick delivery with a huge choice of brands”

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“Bought a sample pack but one of the cigars wasn’t what was offered. And a lot lighter in colour. But they came quickly and well packaged.”

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“Highly recommended as prices are very competitive. Usually next-day delivery.”

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“Great service everytime.”

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“Amazing service as always. Paul is very attentive to every order. My go to cigar shop for the best prices.”

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“Exceptionally fast service. Order arrived the next day.”

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“The worst express the order take too long i call them They was so rude never again take”

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“Very good service, even with the post strikes.”

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“Very fast and reliable ordering and delivery. Third or 4th time I have ordered from them and will use them again”

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“Good products , good prices , speedy delivery . 5 star service”

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“Great service. I ordered them on line and they were in my post box the following day . One happy Husband.”

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“Great selection to choose from and speedy delivery. Can’t ask for more.”

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“Fantastic service great website easy to use.”

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“Great choice, competitive pricing and fast efficient service. No need to go anywhere else for your cigars.”

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“Good, quick delivery”

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“will you use non Royal Mail couriers regularly now? If so please tell us , or give us the opportunity of selecting them when ordering”

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The Cigar Club is rated 4.7 based on 2,718 reviews