The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,839 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fantastic selection of cigars”

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“excellent service.”

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“The price was very good But the delivery by Royal Mail was an unacceptable 10 days!!”

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“Amazing. Thank you so much Paul! I bought the cigars for my husband's Christmas present. He was very happy, as was I! Definitely will buy again in the future! Very happy customers!”

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“As Always Great Service And Great Cigars Many Thanks Pete.”

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“Prompt delivery”

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“The consistency, quality and condition of the cigars ordered are always outstanding. This is matched by the straightforward online ordering process and reliable delivery service.”

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“Super fast service at excellent prices. Will definitely buy again. Simon Stepsys”

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“Hi My order was delayed because of the payment method. I made a phone call on the Friday and my cigars arrived Saturday. Very pleased”

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“Excellent site. It was easy to order and pay and my order arrived within a couple of days.”

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“Delivery poor”

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“Minimum fuss on order. Cigars delivered in great condition. Will buy again. Thanks”

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“Service and delivery time was excellent, in fact the cigars were delivered faster than expected and in plain packaging as I requested. and with free postage. I can't comment on the quality of the cigars as they were a Christmas present but I would not hesitate to recommend this company.”

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“Quick easy service”

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“Very good.”

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“I have dealt with The Cigar Club for many years and I have always been pleased with both my choices and the service. I shall continue to use the service.”

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“Good service and prompt delivery”

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“Generally good but last two orders have taken 6-7 days to arrive which in my opinion should be slightly quicker”

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“great service, great cigar. Thanks!”

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“Cigars ordered on 24th November and still haven’t arrived. Emailed and left a voicemail with no reply. Could you please issue me with a full refund.”

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The Cigar Club is rated 4.7 based on 2,839 reviews