The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,838 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good to be able to buy Cuban Cigars, "Viva Cuba"”

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“Right products, reliably and quickly delivered - you can rely on the Cigar Club to get your order to you”

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“Extremely good, delivery was within 3 days and we'll packed”

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“Great service. Cigars delivered promptly.”

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“Never even received my order, rang them to chase it up and the guy told me to wait on the order being delivered as they were probably running behind at Royal Mail. Didn’t really show me any concern as to helping me out. Tried to contact them through email the next week but they never even responded, do yourself a favour and don’t anything from these people!!!!”

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“Excellent service”

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“Cannot fault the service , all ok with me. Excellent.”

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“Great quality”

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“As a beginner to Cigars, the Cigar Club gave me access to all the relevant information I needed to make the right choice.”

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“The website is user friendly and offers you to reorder the same product quickly.Delivery is prompt and delivered in secure packaging which is important.Highly recommended !”

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“Arrived quickly,suitably package,no damage and as it was a gift ,I've been told,the perfect cigar.”

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“Not as advertised, much smaller than size given and unpleasant flavour to smoke”

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“It looks like the cigar I received was sent from another good outlet when The Cigar Club had a delivery delayed before Christmas and was waiting for stock. I know the other supplier is more expensive, but I wasn't charged extra - I was grateful they found a solution and got it to me in time. My husband regularly orders from The Cigar Club and has been very pleased with the quality of the cigars and the delivery.”

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“Used few times, always get what I ask for in a timely manner. Good quality and decent packaging.”

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“First-time user having shopped around for the best price. I always have concerns when using a new service but my concerns were not warranted. The service was first class and Cigar Club will now be my supplier of choice.”

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“Fast delivery and great prices, definitely recommend 👍”

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“Excellent cigars prompt delivery”

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“Good service and a good product”

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“Best standard of cigars. Excellent customer service and great prices. Can count on my custom. Many thanks”

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“Excellent service, fast delivery.”

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The Cigar Club is rated 4.7 based on 2,838 reviews