The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,856 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“An easy online transaction and a speedy delivery, excellent service, will certainly place more orders in the future.”

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“Good choice of Cigars delivered on time”

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“Excellent reliable service”

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“Been using Cigar Club for a little while now - always delivers quickly and good quality products.”

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“Ordered a few times always next day delibery and arrives in perfect condition.”

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“Excellent service, great price and super fast delivery, thank you”

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“Great prompt service for some quality taster cigars”

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“Order placed Order dispatched Delivered on time.”

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“Cheaper than supermarkets and shops. Delivery within 2 days. A great service.”

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“As always, a really good buying experience. Loads of choice, easy to order and quick, secure delivery. The cigars are in great condition and were well packaged. Will definitely use The Cigar Club again in future.”

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“The cigars I ordered ĺ ordered for my partner were really well packed and delivered on time”

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“A Great company supplying quality items,with an excellent speedy service keep up the quality service folks😃👍”

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“I'm very pleased with the fast shipping offered. I placed the order Wednesday and received it Friday.”

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“This is my first order with The Cigar Club. I have not smoked any of the cigars yet but generally the impression is good. However there are a couple of points where I think improvements could be made. Having purchased a box of 10 Montecristo No. 4 they arrived on time and The Cigar Club accommodated my change of delivery address request promptly. I was not aware that all boxes of Havana cigars are opened by the importer for quality checks. I had expected to receive a sealed box so I think it would be good to make sure customers are aware that this is standard practice. My main gripe was that the box was very tatty and damaged. It had been opened without care and the overall impression it created was disappointing considering how much Havana cigars cost. It's like taking delivery of a new Ferrari that is dirty and has not been prepared for the customer. Perhaps The Cigar Club could raise this with their importers and ask them to be more aware of the importance of presentation. The Cigars look good and I'm looking forward to enjoying them so, overall, quite happy with the service.”

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“Excellent prices & fast delivery i will buy on a regular basis”

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“Great cigars and very speedy delivery”

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“Fast and efficient”

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“Excellent service...”

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“Return every month. Fast excellent service. But most importantly the cigars are good”

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“excellent cigars and even better service”

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The Cigar Club is rated 4.7 based on 2,856 reviews