The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,856 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used the Cigar club for the last year and got use to very good service. Unfortunatly my last order was not up to their normal high standards. My cigars arrived in a plastic bag, some of the boxes were squashed and the cigars inside were damaged. I have sent 2 emails and left 1 voice message, with no reply ?. Not what I would have expected from this company.”

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“Very prompt delivery and after sales service”

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“Very impressed with service and friendly attention.”

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“Delivery delay of 2 weeks due to Company's inability to follow simple delivery instructions.”

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“Very happy with the communication and speed of the delivery, top product, will be buying again”

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“Easy site navigation, good value and prompt delivery.”

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“Well packaged an fast delivery ideal”

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“Good price. Fast deliery. Thank you”

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“Quick efficent delivery”

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“Best price I could find anywhere in the Uk for some, still very pricey, but the cheapest still”

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“***** *****”

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“30/092024 brabin333@gmail.com Villiger Brown fine quality many thanks Christopher Brabin”

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“Good products, just what I'd ordered and free postage which beats some other online cigar sellers!”

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“Really fast delivery, a shame 1 of the cigars, was to dry to smoke, saying that giving them a second chance, hope that was just a blip!”

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“Good service at a good price”

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“Good prices and fast free delivery”

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“Great speedy service & good prices”

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“God overall service but postage could be quicker !!!”

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“I was having a senior moment and had picked the wrong address to send the cigars to. The gentleman who answered my nervously babbling call was very helpful and fixed the problem straightaway. He had a lovely manner and the cigars reached the proper destination. Very many thanks.”

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“Always prompt and reliable, fair prices. Thank you from a returning customer 👍🏻”

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The Cigar Club is rated 4.7 based on 2,856 reviews