The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,839 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and responsive. Effortless”

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“Always a great selection on offer and speedy service from buying to delivery”

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“Excellent quality and service.”

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“Excellent quality and service.”

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“Paul went out of his way to track and help fix my order when the delivery date was slightly delayed. He went out of his way to ensure he helped me to receive my cigars for my special occasion. He was polite on the phone, listened really well and came up with a solution. If you're looking for cigars this is the place to go! 10/10! will be ordering again.”

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“Very poor customer service. I complained about the quality of the Cuban cigar I purchased and I had no response. Such a shame.”

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“Excellent cigars and prompt delivery.”

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“Ordered with a different delivery address and all went very smoothly indeed. Excellent products, excellent service.”

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“Prompt delivery and good product as always”

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“Great cigars & service Will use again./”

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“First time I have bought from The Cigar Club. Easy no nonsense website, very fast service and free postage. I will buy again. Henry Sexton”

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“Always great”

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“Great service, quick delivery”

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“Good prices and prompt delivery”

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“Easy-peasy!”

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“Found what I wanted from website easily. Quick service and my father was extremely happy with his present”

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“no complaints about the service but a previous purchase of a box of 10 romeo y julieta mille fleur was a big let down very hard viertually impossible to draw and uneven burn”

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“My order was placed very easily and delivery was made 3 days later. Excellent service.”

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“With a Prompt service with a wide variety on offer, I repeatedly use the cigar club.”

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“Easy to order and arrived promptly. Cigars had been stored perfectly.”

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The Cigar Club is rated 4.7 based on 2,839 reviews