The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,839 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service”

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“Great service, quick delivery and always on hand for advise”

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“All as expected.”

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“Quick delivery and best price I could find online. Mehari's Sweet Orient are my favourites.”

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“EXCELLENT”

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“Rapid free delivery on the montecristo purito cigars I bought , very competitive price”

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“One hiccup in late 2020 (perhaps COVID related), excellent service since.”

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“Keen prices and quick delivery. Recommended !”

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“Fast, efficient service. Lovely cigars, great value. Have ordered from here twice and will continue to do so. Highly recommend.”

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“Customer care is not good. Purchased 25 Cazadores. They stated that they only had packs of 5's. They charged pack of 5 rate. Yet they have to breakdown box of 25 into packs of 5's. Not a lot of difference, but surely customer care should be to look after clients not rip them off. Phil.”

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“Good service”

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“Efficient quick service. Sometimes good offers!!”

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“Very happy with my order Thankyou”

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“Very impressed would order again”

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“Great experience and the cigar flavours were amazing!”

The Cigar Club 5 star review on 25th August 2021

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“Yet again great service large selection of cigars to choose from”

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“I like the quick dispatch of my cigars but twice now on my cigar selection l have had my choice substitute for other brands . I would rather a credit note than to receive cigars that l hadn’t requested”

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“Very good service”

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“Excellent service. Delivered efficiently”

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“Prompt delivery good product and a few quid cheaper than others! Recommended”

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The Cigar Club is rated 4.7 based on 2,839 reviews