Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 1,025 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 1,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee, delivered quickly in eco-friendly packaging, and arrived with a handwritten note to say thank you - would definitely recommend.”

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Posted 4 years ago

“The BEST coffee ever”

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Posted 4 years ago

“Love receiving a new discovery coffee every month. Great service , great flavour,, great tasting coffee.”

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Posted 4 years ago

“Best coffee we've found in London and we've sampled many!”

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Posted 4 years ago

“I personally drink decaff coffee and can say that Chimney Fire’s ground decaff coffee, which I use in a cafetière, is really delicious and probably the best that I have found so worth spending that bit extra than your standard supermarket brands. Recommend!”

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Posted 4 years ago

“Friendly service. Excellent coffee from several sources. Love having a subscription and getting such a variety”

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Posted 4 years ago

“Great coffee - minimal fuss, would recommend!”

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Posted 4 years ago

“Amazing ethical coffee, and service (love the written notes). I'm converted from decades of drinking Lavazza, can't imagine going back to it now.”

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Posted 4 years ago

“Wonderful coffee and fantastic ethics!”

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Posted 4 years ago

“Chimney Fire is great- they always deliver on time, have a great product, and communicate on a reasonable basis. Would recommend.”

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Posted 4 years ago

“I was offered a different coffee been as the Colombian I have been subscribing to always is different and sometimes too weak for our taste buds. The Guatemalan is a little better so am changing”

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Posted 4 years ago

Hello Valerie, Thanks for taking the time to leave us a review. Due to an unforeseen logistical problem we had to find a replacement Colombia last year. I'm sorry to hear this like-for-like replacement coffee wasn't quite to your tasting but pleased to hear you are enjoying our Guatemalan. I'm also suggest trying our Brazil or Peru if you looking for something with a little more body. Cheers, CF Team

Posted 4 years ago

“The best! They do amazing work and make delicious coffee.”

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Posted 4 years ago

“Excellent coffee and excellent company! Could not recommend them enough. Hugely ethical and delicious, brilliant customer service team too.”

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Posted 4 years ago

“Really quick response to order and delivery. Love the starter packs that give you the option to trial different types and the info they give with it. Oh and the coffee is lush too!”

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Posted 4 years ago

“Been using their subscription service for home delivery for almost a year now. Coffee is always top quality and delicious. Never had any issues!”

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Posted 4 years ago

“Excellent Service, and makes you feel appreciated as a customer. The coffee is wonderful. We were not coffee drinkers before, but now have a regular morning coffee break with a delicious variety of Chimney Fire Coffee”

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Posted 4 years ago

“It’s good coffee but ultimately the product was too expensive for me When compared to their similar services which offer similar quality of product”

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Posted 4 years ago

Hello, thanks for taking the time to leave us a review. We are extremely competitive with our pricing, particularly for the level of quality, and offer a range of coffee at different price points, always with free delivery. It's a shame you haven't found a coffee that suits this time round but if you'd like to try another in the future then our Peru or Brazil might be a good starting point. Cheers CF Team

Posted 4 years ago

“Great service and the coffee is very nice. They always leave a little note in the delivery which is a great personal touch.”

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Posted 4 years ago

“A brand I won't switch - discovering Chimney Fire has been a joy. I value the knowledge they share and the quality of product speaks for itself. The Natural Decaf is the best I've tasted plus the green and ethical credentials shows this is a business to use now, and for the future.”

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Posted 4 years ago

“I've been ordering the monthly Discovery coffees and they've helped keep us same during lockdown with a fantastic supply of freshly-roasted, interesting and responsibly-sourced coffee! It's been great to support a local company and see them grow during this time. Thank you all!”

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Posted 4 years ago

Chimney Fire Coffee is rated 5.0 based on 1,025 reviews