Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not an expert on coffee and i am not an expert on wine. Sometimes though you find a brand/drink that hits your palette perfectly and chimney fire for me is that drink. I've tried various roasters and chimney fire is the best, great service, great price, quick delivery. Faultless.”

Helpful Report

Posted 4 years ago

“This was gorgeous coffee on another level of taste. I admit to never being fussed about coffee until I had the Guatemala San Antonio and it was a joy to drink.”

Helpful Report

Posted 4 years ago

“Amazing coffee, got here super quick too. Bought a few times from Chimney Fire and all their coffee is incredible. Highly recommend”

Helpful Report

Posted 4 years ago

“We love this coffee and its values and are about to order our next batch. Delivery was prompt. Thanks folks”

Helpful Report

Posted 4 years ago

“My first introduction to Chimney Fire Coffee was when I purchased the Taster Pack of 6 - great value - I really enjoyed sampling each one. I have made a few purchases since then, which I’m always very happy with. Only one suggestion...I’d like if you could reseal the Kg bags.”

Helpful Report

Posted 4 years ago

“I love Chimney Fire Coffee. The coffee taste great, they have a good selection of different regions/bean varietals. Try the "El Salvador three way", the same beans (from the same producer) processed three differently ways. Chimney Fire Coffee is an ethical company and the customer service is very friendly. Fully recommended.”

Helpful Report

Posted 4 years ago

“I heard about Chimney Fire through a favourite local cafe that uses their coffee. It was my first order and I tried the February 'Discovery Coffee' which was delicious and actually lived up to the tasting notes. The information on the website is great from advice on storing beans through to different brewing options. I will be buying more. I am particularly looking forward to the tasting room opening, that sounds like a delightful way to spend a morning!”

Helpful Report

Posted 4 years ago

“First class coffee and first class service. I have been using Chimney Fire for a few months now and have been very pleased. I have a preference for their Colombian but have tried a number of other varieties and have not been disappointed. The coffee is never far from roast date and I usually purchase in advance to allow it time to degass before using it at roughly two weeks from roast. Delivery is prompt and there is always the personal touch if a hand written note in the box.”

Helpful Report

Posted 4 years ago

“Delicious coffee!”

Helpful Report

Posted 4 years ago

“Excellent coffee at a reasonable price.”

Helpful Report

Posted 4 years ago

“A fantastic company that provides excellent service. The coffee is superior to any others that I’ve tried and their knowledge and passion is reflected in the product. I won’t go anywhere else!”

Helpful Report

Posted 4 years ago

“Always a prompt service with a lovely handwritten note of thanks included in the parcel.”

Helpful Report

Posted 4 years ago

“I’ve always found the service excellent to match the coffee. Enough variety to suit most tastes. Now the only place I buy coffee from!”

Helpful Report

Posted 4 years ago

“Arrived really fast”

Helpful Report

Posted 4 years ago

“I've been lucky enough to visit the roastery a few times to try a few different coffees and meet some of the CFC team. They are passionate about their coffee and now I am too! More recently I've been ordering online and when the same great coffee gets delivered to my doorstep it brings a smile to my face - can't help but give the bag a squeeze and inhale that gorgeous aroma - I've tried a few and the 189 Brazilian is my favourite at the moment!”

Helpful Report

Posted 4 years ago

“Hands down my favourite coffee, makes a great flat white and reminds me of Flinders Street cafes in Melbourne the home of the flat white! Keep up the great work”

Helpful Report

Posted 4 years ago

“I have been buying coffee from Chimney Fire for a few months now and I have never been let down. Coffee always arrives on time and tastes amazing! Love what they are doing and what they are about. Long may it continue!”

Helpful Report

Posted 4 years ago

“Not only is the coffee brilliant and consistent, the service of this small company is absolutely brilliant. Free postage, coffee fact sheets, instant social media replies and brewing tips if you want them. I used to get my coffee from a roasters more local to me in Hertford, but service made me look elsewhere and I’m so glad I did! I’m now a subscriber and can’t wait to visit the roastery when conditions allow.”

Helpful Report

Posted 4 years ago

“Love using these guys. Take about 1kg a month and recommend them to friends. Always been great quality and care applied by them.”

Helpful Report

Posted 4 years ago

“Consistently really, really good coffee. Their Ethiopian & El Salvador are my favourites, through my V60. Their excellent service & consistency is what keeps me coming back.”

Helpful Report

Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews