Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 1,107 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chimney Fire Coffees are truly delicious! I discovered them through my local coffee shop and immediately began ordering their coffee for myself, and for my office! I love that they're not a huge corporation, they source amazing coffee, have helpful videos and content about coffee and ways of brewing, and they always write a personal thanks when sending out your coffee. Highly recommend them!!”

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Posted 14 hours ago

“The coffee they roast is really fresh and delicious. They use only trusted farms and pay more then they have to for it so everyone is treated really well.”

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Posted 1 day ago

“Best coffee by miles! Always look forward to my delivery.”

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Posted 3 days ago

“Their coffee is always excellent and their service is first-class. What else is there to say!”

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Posted 3 days ago

“Delicious coffee. Great company. Easy subscription. We never have to wonder if we need to pick up coffee. Win/Win/Win”

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Posted 4 days ago

“What I like about Chimney Fire is that they are a B corp certified company , and that they are making an effort to keep more profit with the growers . I also really like the quality of the coffee as well as the compostable packaging . Sadly, I don’t have a compost so it would be great if one could somehow return any packaging to be composted . Finally , the personalised notes that come with the coffee always make me smile .”

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Posted 4 days ago

“Great coffee and a great company to deal with if you have a query.”

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Posted 4 days ago

“Lovely coffee backed by a great team, with ethical and environmental priorities.”

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Posted 1 week ago

“I have had a subscription to Chmney Fire for many years, in fact since it started in Kingston. The staff are amazing, the service fabulous (they are always helpful in changing my order which I do regularly), and well the coffee. I love it, my family love it and my friends love it.”

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Posted 2 weeks ago

“Always kept informed about delivery date and arrival time, great coffee.”

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Posted 2 weeks ago

“Prompt service and quick delivery. My coffee was well packaged and arrived safely.”

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Posted 2 weeks ago

“Can't fault their service, product or price”

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Posted 2 weeks ago

“Here’s a simple, Brighton-style British take: Chimney Fire Coffee – Short Review (Brighton style) Chimney Fire Coffee is just really good, plain and simple. Proper tasty brews, nice and smooth, and you can tell they care about where the beans come from. The bags look smart, delivery’s quick, and the whole thing feels a bit more thoughtful than the usual supermarket stuff. If you want decent coffee without any fuss, they’re a solid choice.”

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Posted 2 weeks ago

“Coffee is excellent as well as the range of offered. My favourite goto supplier.”

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Posted 2 weeks ago

“Excellent coffee. Great and friendly service. Subscribe!”

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Posted 3 weeks ago

“Been a subscriber with Chimney Fire for many years. Excellent coffee and good sevice. Best tasting decaff I've found. Never realised how many different coffee tastes there are until I experienced the variety in their discovery coffees.”

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Posted 3 weeks ago

“I have had problems nagivating my subscription a few times (probably due to my own tech-unsavvy!). But a phone call always solves a problem, always very friendly, helpful and efficient. Thank you.”

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Posted 3 weeks ago

“We’ve been a customer of chimney for a few years now - we don’t just love the coffee but also they way they manage communications… recently changing from our beloved Peru coffee was straight forward and they kept us happy by offering us two alternatives (with samples to make sure we selected the best one)”

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Posted 3 weeks ago

Hi Karen, Thanks so much for your support over the years - and we are so glad you love our coffee and business. Thanks for taking the time to share your experience - and hopefully the Peru will be back in again soon (some point next year)... Best wishes, Team CFC.

Posted 3 weeks ago

“Always exceptional service, and their knowledge helps me enjoy coffee even more!”

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Posted 3 weeks ago

Hi David, Thanks so much for taking the time to leave a review! We are so glad you have had a positive experience with us and that you enjoy the coffee! Best wishes, Team CFC.

Posted 3 weeks ago

“Look forward to trying different coffees. Organic coffee is something I want to change over to.”

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Posted 3 weeks ago

Chimney Fire Coffee is rated 5.0 based on 1,107 reviews