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Chimney Fire Coffee Reviews

5.0 Rating 1,080 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 1,080 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Great coffee, great service! Looking forward to trying more blends.
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Posted 7 hours ago
Great company. Great coffee. Very reliable and consistent.
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Posted 7 hours ago
I've been ordering Chimney Fire Coffee for years now and would never change. It's the best tasting decaf I've ever had. It's annoying as it makes having coffee out and about less enjoyable as the one I make for myself at home is always nicer! 😂 I love how easy it is to skip deliveries too. So if you go away you can pause and then resume when you're back so you don't end up with a backlog of coffee to drink!
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Posted 8 hours ago
Absolutey fantastic coffee. Only isue is, I'm now a coffee snob. Your fault!
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Posted 12 hours ago
I have been buying coffee from Chimney Fire for many years and have always had excellent coffee and excellent service. If I ever do have to contact them their response is swift and effective and friendly. This company is always moving forward, trying new and different things keeping their customers interested and happy.
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Posted 1 day ago
Hi Delyth, This is so great to hear! Thank you for taking the time to leave a review and for your kind words. So glad that you like our coffee and our service, and thanks for the continued support! - Team CFC.
Posted 11 hours ago
I've bought coffee from several roasters, typically close to home (s. London), but occasionally a little farther out. Chimney is certainly top tier for me. I've tried a couple of varieties, including decaf, and have been happy with all of them so far - no bad experiences or dodgy beans clothing up my grinder. Would happily use them again.
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Posted 1 day ago
Hi Daniel - this is so great to hear. Thank you for the kind words and for taking the time to leave a review. We are so glad you enjoy the taste and the quality of our coffee - thanks for the support! - Team CFC.
Posted 13 hours ago
Always a quality coffee.
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Posted 4 days ago
Sorting out an additional order on the website proved to be a bit of a challenge and was quite confusing but Jamie helped me navigate the process with infinite patience.
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Posted 4 days ago
Hi Steve, Thank you for taking the time to leave a review for us - I'm sorry to hear that you had some issues with our website but I'm glad you had a positive experience with us and our team overall! Enjoy the coffee! - Team CFC.
Posted 13 hours ago
Great coffee and great service
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Posted 5 days ago
I have only tried the americas signature blend. It has a consistent flavour every time. I get my delivery every 2 weeks and it arrives well packaged. Highly recommend
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Posted 2 weeks ago
Hi Simon, Thank you for taking the time to leave your review! We are so glad you are enjoying the Americas Blend - thank you for your continued support. Best wishes, Team CFC.
Posted 1 week ago
Great service and great coffee
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Posted 2 weeks ago
Always great coffee highly recommend
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Posted 3 weeks ago
Lovely coffee!
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Posted 1 month ago
The coffee is SUPERB. Excellent mouth feel, very well balanced in the cup regards sweetness & acidity. Will be ordering more for certain.
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Posted 1 month ago
Hi Andrew, Thank you so much for the kind words and your support. We're so glad you enjoyed the coffees you tried from us. We appreciate you taking the time to leave your reviews. Keep enjoying the coffee! Warm wishes, Team CFC.
Posted 1 month ago
There's a line in Pulp Fiction.... "This is some serious gourmet Sh*t! That pretty well sums it up. I open the coffee, grind and press a cup, breath it in and take a sip and then my day starts. It feels like I'm already winning. That the team take the time to write me a note when they pop it in the post, have some idea who I am and care enough to find and roast and package the best coffee around makes them very cool in my book. Big thanks.
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Posted 1 month ago
Hey Mark - you brought a smile to every one of our faces here at the roastery with your review! You're a legend - thanks for the laugh and the kind words. Keep enjoying the coffee and w're so glad you've always had a good experience with us. Best wishes, Team CFC.
Posted 1 month ago
Great coffee, sustainably sourced, personal service and quick delivery - what could be better?!
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Posted 1 month ago
Hey Clare - thanks so much for the review! Appreciate your kind words and glad you have had a good experience with us. Best wishes, Team CFC.
Posted 1 month ago
Had their new Kenyan. Everything they said it was. Lovely.
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Posted 1 month ago
Hi Mark, Really appreciate you taking the time to leave a review. We are so glad you liked our new Kenyan coffee! Best wishes, Team CFC.
Posted 1 month ago
Friendly people when you drop in, and the postal service is just really reliable
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Posted 1 month ago
Hi Adam, Thanks very much for your review! So glad to hear that you have had a positive experience with our business and team. Keep enjoying the coffee! Best wishes, Team CFC.
Posted 1 month ago
Fantastic thank you
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Posted 1 month ago
Efficient rapid service and nice to receive a personal thank you note!
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Posted 1 month ago
Chimney Fire Coffee is rated 5.0 based on 1,080 reviews