Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 1,148 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of coffees for our stovetop. New flavours and great service”

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Posted 2 days ago

Thanks for the 5* review, Tony. Glad you love our coffee!

Posted 2 days ago

“A very good coffee from Colombia it comes in an easy seal package and is ideal for a cafetière. Although somewhat more expensive than other brand names, the flavour and taste of Chimney Fire coffee is worth the additional cost.”

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Posted 2 days ago

“Very nice coffee and cheaper than rivals.”

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Posted 3 days ago

“Excellent service and superb products”

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Posted 3 days ago

“All nice and smooth.”

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Posted 4 days ago

“Fantastic service and quality coffee. Even received a personal note saying thank you. It's a good touch that separates Chimney fire from other roasters offering subscriptions.”

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Posted 5 days ago

“I recently started buying from Chimney Fire Coffee, and have been very pleased! I live nearby so have been able to collect my orders in person, is great to have such a good local roaster so close to where I live. I can highly recommend them to anyone, give it a try!”

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Posted 1 week ago

“Excellent coffee, carefully and ethically crafted, and a small team who are incredibly helpful and always quick to respond to queries.”

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Posted 1 week ago

“Great customer service. Delicious coffee. Always delivered on time. Exceptions through and through!”

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Posted 1 week ago

“Delicious coffee, have been a customer for many years now. Would recommend”

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Posted 1 week ago

“Excellent and reliable service!”

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Posted 2 weeks ago

“Really nice coffee supplied by really friendly people”

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Posted 2 weeks ago

“Loved every minute of it, the people were great and very knowledgeable, I came away having learnt a lot. Will definitely be going back”

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Posted 2 weeks ago

“I was recommended these as a roaster, and I can honestly say so far, I have not been disappointed with the beans I ordered. The only issue I had was that I was initially sent the wrong items. However, when this was brought to their attention, they rectified it quickly and as painlessly as possible. Will I use them again 100% yes.”

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Posted 2 weeks ago

We're so glad you're enjoying our coffee. We're all human and mistakes can sometimes happen but thanks for sticking with us and for the great review! Team CFC

Posted 2 weeks ago

“I love chimney fire coffee. They have great variety and it is all well roasted. The coffee is great quality. I purchase the odds and ends which is great value, this goes in my filter machine. I also subscribe to the discovery which is always great and so lovely to drink coffee from all over the world. Ordering and shipping is easy and quick.”

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Posted 3 weeks ago

Hi Lisa, thanks for the kind words!

Posted 3 weeks ago

“Excellent coffees. Reliable and prompt deliveries.”

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Posted 3 weeks ago

“Always very good, diverse range of coffees. Happy with my current subscription. Delivery is always quick and reliable.”

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Posted 3 weeks ago

“Great stuff, seemingly a limit on SCA quality assured beans (?) but the credentials of the farms, sourcing and roasting processes is enough for me to give my money to these guys! Nice bags and packaging. I've got different bits over the years, recently started a subscription, for no delivery fee, and good value kilogram bags of beans and I've been well pleased. Easy to switch up the subscription preferences as price is a big factor for me.”

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Posted 3 weeks ago

“The coffee you offer is exellent!”

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Posted 3 weeks ago

“Bought the Kenya for a friend and he was very excited to try something new. A few days later my friend texted, praising the Kenya and of course me, for finding a gem.”

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Posted 3 weeks ago

Chimney Fire Coffee is rated 5.0 based on 1,148 reviews