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Chimney Fire Coffee Reviews

5.0 Rating 1,068 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 1,068 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Lovely coffee!
Helpful Report
Posted 2 days ago
The coffee is SUPERB. Excellent mouth feel, very well balanced in the cup regards sweetness & acidity. Will be ordering more for certain.
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Posted 3 days ago
Hi Andrew, Thank you so much for the kind words and your support. We're so glad you enjoyed the coffees you tried from us. We appreciate you taking the time to leave your reviews. Keep enjoying the coffee! Warm wishes, Team CFC.
Posted 2 days ago
There's a line in Pulp Fiction.... "This is some serious gourmet Sh*t! That pretty well sums it up. I open the coffee, grind and press a cup, breath it in and take a sip and then my day starts. It feels like I'm already winning. That the team take the time to write me a note when they pop it in the post, have some idea who I am and care enough to find and roast and package the best coffee around makes them very cool in my book. Big thanks.
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Posted 1 week ago
Hey Mark - you brought a smile to every one of our faces here at the roastery with your review! You're a legend - thanks for the laugh and the kind words. Keep enjoying the coffee and w're so glad you've always had a good experience with us. Best wishes, Team CFC.
Posted 1 week ago
Great coffee, sustainably sourced, personal service and quick delivery - what could be better?!
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Posted 1 week ago
Hey Clare - thanks so much for the review! Appreciate your kind words and glad you have had a good experience with us. Best wishes, Team CFC.
Posted 1 week ago
Had their new Kenyan. Everything they said it was. Lovely.
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Posted 1 week ago
Hi Mark, Really appreciate you taking the time to leave a review. We are so glad you liked our new Kenyan coffee! Best wishes, Team CFC.
Posted 1 week ago
Friendly people when you drop in, and the postal service is just really reliable
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Posted 3 weeks ago
Hi Adam, Thanks very much for your review! So glad to hear that you have had a positive experience with our business and team. Keep enjoying the coffee! Best wishes, Team CFC.
Posted 3 weeks ago
Fantastic thank you
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Posted 3 weeks ago
Efficient rapid service and nice to receive a personal thank you note!
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Posted 3 weeks ago
Love this coffee. Interesting range to suit all tastes. Freshly roasted for great flavour
Helpful Report
Posted 1 month ago
The taste is excellent so avoid other brands which pretend to be good. I suppose it all depends on your taste but this is good.
Helpful Report
Posted 1 month ago
Hi Erina, I'm glad to hear you are enjoying our coffee! Thank you for taking the time to leave this kind review. All the best, Team CFC.
Posted 1 month ago
Great coffee, I love the ethos and their approach. My favourite is the Peru and El Salvador athough I also liked the Ethiopian when they stocked that.
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Posted 1 month ago
Hi Sharon, thank you for taking the time to leave a review - we really appreciate it! And we are so glad to hear you like our coffee and approach to business. You'll be pleased to hear we still have our Ethiopian in stock - it's available both on our website and in store! All the best, Team CFC.
Posted 1 month ago
Consistently great tasting coffee, personalised service!Highly recommend!
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Posted 1 month ago
I love Chimney Fire coffee. We get through a lot of the BRAZIL FAZENDA SERTAO which we buy in 1kg bags ground for Aero Press.
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Posted 1 month ago
Really enjoyed the coffee! El Salvador is really nice. Brewed it in a clever dripper. Quite unique flavours. Enjoyed the Columbian too. More chocolatey in its flavour profile. Thanks guys
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Posted 1 month ago
Hey Paul, that's great to hear - so glad you enjoyed the El Salvador! Appreciate you taking the time to leave a review. - Team CFC.
Posted 1 month ago
Everything about this company is wonderful! The coffee is glorious, but what stands out is the customer service making the customer feel valued and appreciated rather than just another cog in a corporate money-making machine.
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Posted 1 month ago
Hey Ryan, thanks so much for leaving a review - and for your kind words! It's great to hear our customer service stands out, we are so pleased you had a good experience with us and you enjoyed the coffee you received :) All the best, Team CFC.
Posted 1 month ago
I ordered Chimney Fire coffee after enjoying their coffees at a local coffee shop in Reading. When I went to the site, I was delighted to see there was a birthday offer on, so saved a bit on my first order. The coffee arrived just a couple days later, carefully packaged, with a handwritten note and biodegradable packaging, which I loved! The only thing left to check was the taste of the coffee and I can confidently say, after trying 2 of the 3 coffees I ordered, they are delicious - the Brazilian and Peruvian beans I ordered being *very* different in flavour profile from one another. I would order from them again without a moment's hesitation. Recommended!
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Posted 1 month ago
Hey Kev, thank you so much for taking the time to leave your review - and thank you for all the kind words! I hope you love the third coffee as much as the first two! We are so glad you had a positive experience with us. All the best, Team CFC.
Posted 1 month ago
Item was received quickly and packaged well. The coffee tastes great fully of flavour. I would order from here again.
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Posted 1 month ago
Hey Alexa, thanks so much for your kind review - we are so glad you enjoyed your experience with us! Keep enjoying the coffee :) - Team CFC.
Posted 1 month ago
Excellent customer service at all times..... genuinely good people
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Posted 2 months ago
Hey Nigel, thanks so much for taking the time to leave a review - and for your kind words. It is very much appreciated and glad you found your experience with us so positive! - Team CFC.
Posted 2 months ago
Great service, great coffee, will definitely repurchase and try other blends!
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Posted 2 months ago
Hey Lesley, so glad you enjoyed our coffee! Thanks for taking the time to leave a review and hope you enjoy whatever you try next! - Team CFC.
Posted 2 months ago
Great coffee, easy to order and delivered swiftly
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Posted 2 months ago
Thank you Nicholas for the review! We're glad you're pleased with the coffee and your experience with us! - Team CFC.
Posted 2 months ago
Chimney Fire Coffee is rated 5.0 based on 1,068 reviews