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Chimney Fire Coffee Reviews

5.0 Rating 1,062 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 1,062 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Fantastic thank you
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Posted 8 hours ago
Efficient rapid service and nice to receive a personal thank you note!
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Posted 8 hours ago
Love this coffee. Interesting range to suit all tastes. Freshly roasted for great flavour
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Posted 1 week ago
The taste is excellent so avoid other brands which pretend to be good. I suppose it all depends on your taste but this is good.
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Posted 2 weeks ago
Hi Erina, I'm glad to hear you are enjoying our coffee! Thank you for taking the time to leave this kind review. All the best, Team CFC.
Posted 1 week ago
Great coffee, I love the ethos and their approach. My favourite is the Peru and El Salvador athough I also liked the Ethiopian when they stocked that.
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Posted 2 weeks ago
Hi Sharon, thank you for taking the time to leave a review - we really appreciate it! And we are so glad to hear you like our coffee and approach to business. You'll be pleased to hear we still have our Ethiopian in stock - it's available both on our website and in store! All the best, Team CFC.
Posted 1 week ago
Consistently great tasting coffee, personalised service!Highly recommend!
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Posted 2 weeks ago
I love Chimney Fire coffee. We get through a lot of the BRAZIL FAZENDA SERTAO which we buy in 1kg bags ground for Aero Press.
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Posted 2 weeks ago
Really enjoyed the coffee! El Salvador is really nice. Brewed it in a clever dripper. Quite unique flavours. Enjoyed the Columbian too. More chocolatey in its flavour profile. Thanks guys
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Posted 2 weeks ago
Hey Paul, that's great to hear - so glad you enjoyed the El Salvador! Appreciate you taking the time to leave a review. - Team CFC.
Posted 2 weeks ago
Everything about this company is wonderful! The coffee is glorious, but what stands out is the customer service making the customer feel valued and appreciated rather than just another cog in a corporate money-making machine.
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Posted 3 weeks ago
Hey Ryan, thanks so much for leaving a review - and for your kind words! It's great to hear our customer service stands out, we are so pleased you had a good experience with us and you enjoyed the coffee you received :) All the best, Team CFC.
Posted 3 weeks ago
I ordered Chimney Fire coffee after enjoying their coffees at a local coffee shop in Reading. When I went to the site, I was delighted to see there was a birthday offer on, so saved a bit on my first order. The coffee arrived just a couple days later, carefully packaged, with a handwritten note and biodegradable packaging, which I loved! The only thing left to check was the taste of the coffee and I can confidently say, after trying 2 of the 3 coffees I ordered, they are delicious - the Brazilian and Peruvian beans I ordered being *very* different in flavour profile from one another. I would order from them again without a moment's hesitation. Recommended!
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Posted 1 month ago
Hey Kev, thank you so much for taking the time to leave your review - and thank you for all the kind words! I hope you love the third coffee as much as the first two! We are so glad you had a positive experience with us. All the best, Team CFC.
Posted 3 weeks ago
Item was received quickly and packaged well. The coffee tastes great fully of flavour. I would order from here again.
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Posted 1 month ago
Hey Alexa, thanks so much for your kind review - we are so glad you enjoyed your experience with us! Keep enjoying the coffee :) - Team CFC.
Posted 3 weeks ago
Excellent customer service at all times..... genuinely good people
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Posted 1 month ago
Hey Nigel, thanks so much for taking the time to leave a review - and for your kind words. It is very much appreciated and glad you found your experience with us so positive! - Team CFC.
Posted 1 month ago
Great service, great coffee, will definitely repurchase and try other blends!
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Posted 1 month ago
Hey Lesley, so glad you enjoyed our coffee! Thanks for taking the time to leave a review and hope you enjoy whatever you try next! - Team CFC.
Posted 1 month ago
Great coffee, easy to order and delivered swiftly
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Posted 1 month ago
Thank you Nicholas for the review! We're glad you're pleased with the coffee and your experience with us! - Team CFC.
Posted 1 month ago
I could not be happier with Chimney Fire Coffee they tick all the right boxes !
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Posted 1 month ago
Hey Rob - so good to hear you are happy with our product! We appreciate your support! - Team CFC
Posted 1 month ago
Subscribed for what must be 2 years - always great quality coffee from a company conscious of the environment. Everyone in the office always asks where my coffee is from when I brew up. Had one issue with the wrong coffee sent but resolved quickly. Thanks chimney fire coffee for the hundreds of great cups of coffee over the years.
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Posted 1 month ago
Hey Colin - thanks so much for your kind words and for sticking with us all this time! So glad you and your colleagues enjoy our coffee so much. - Team CFC.
Posted 1 month ago
Delicious coffee beans, plan to reorder again very soon
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Posted 1 month ago
Always great coffee, have my faviorites but also love their monthly discovery coffee beans. I mainly order online which comes quickly with a personal note though occasionally pop into their roastery and shop. Staff are friendly and knowledeable. Years ago we did one of their coffee experiences which was enjoyable and worthwhie.
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Posted 2 months ago
Hey Susan, so glad you've been enjoying our coffee for a while now. Thank you so much for your support and your kind review! - Team CFC.
Posted 1 month ago
Consistently great coffee, competitively priced. always freshly roasted and easy to navigate and use website.
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Posted 2 months ago
Great coffee, great service
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Posted 2 months ago
Chimney Fire Coffee is rated 5.0 based on 1,062 reviews