Login
Start Free Trial Are you a business? Click Here

Chimney Fire Coffee Reviews

5.0 Rating 1,086 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 1,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Top notch people. Top notch coffee!!
Helpful Report
Posted 1 day ago
Delicious coffee. Friendly and helpful staff. Would definitely recommend
Helpful Report
Posted 2 days ago
Hi Susan, Really appreciate the kind review - thanks so much. We are very glad you enjoy our coffee and the service we provide! Best wishes, Team CFC.
Posted 2 days ago
Lovely quality coffee from a local roastery, we do enjoy their revival blend!
Helpful Report
Posted 2 days ago
Hi Paul, So glad to hear you enjoy our Revival Blend! Thanks very much for taking the time to leave a review and for the support. Best wishes, Team CFC.
Posted 2 days ago
Coffee taste amazing and after explaining kind of coffee I like the recommendation was spot on. Customer service is also amazing
Helpful Report
Posted 3 days ago
Hi Lauren, Thanks so much for the review! We are so glad you enjoyed our coffee and service. Thanks for the support. Best wishes, Team CFC.
Posted 2 days ago
I do enjoy my monthly discoveries... Good to try different flavours...
Helpful Report
Posted 3 days ago
Love their coffee and enjoy trying their different monthly discovery coffee. Great website, I like the way it lets you know which coffee is best for different brewing methods. Always a quick efficient service when ordering online and love the personal note included. If we visit their roisterer and shop you can sample the different beans. The staff are always friendly and helpful plus it’s location is fab within a vineyard, brewery and plenty of walks around.
Helpful Report
Posted 4 days ago
Hi Sue, Thank you so much for taking the time to leave a review and for your kind words. So glad to hear you've had a positive experience with us and that you love our coffee! Thanks for the continued support. Best wishes, Team CFC.
Posted 4 days ago
Great coffee, great service! Looking forward to trying more blends.
Helpful Report
Posted 4 days ago
Hi Tristan, thanks a lot for taking the time to leave a review. So glad to hear you like the coffee and the service we provide. Thanks for your support! All the best, Team CFC.
Posted 4 days ago
Great company. Great coffee. Very reliable and consistent.
Helpful Report
Posted 5 days ago
Hi Tom, Thanks so much for the review. We really appreciate it and your support. Glad to hear that you enjoy our coffee and our service. Best wishes, Team CFC.
Posted 4 days ago
I've been ordering Chimney Fire Coffee for years now and would never change. It's the best tasting decaf I've ever had. It's annoying as it makes having coffee out and about less enjoyable as the one I make for myself at home is always nicer! 😂 I love how easy it is to skip deliveries too. So if you go away you can pause and then resume when you're back so you don't end up with a backlog of coffee to drink!
Helpful Report
Posted 5 days ago
Absolutey fantastic coffee. Only isue is, I'm now a coffee snob. Your fault!
Helpful Report
Posted 5 days ago
I have been buying coffee from Chimney Fire for many years and have always had excellent coffee and excellent service. If I ever do have to contact them their response is swift and effective and friendly. This company is always moving forward, trying new and different things keeping their customers interested and happy.
Helpful Report
Posted 5 days ago
Hi Delyth, This is so great to hear! Thank you for taking the time to leave a review and for your kind words. So glad that you like our coffee and our service, and thanks for the continued support! - Team CFC.
Posted 5 days ago
I've bought coffee from several roasters, typically close to home (s. London), but occasionally a little farther out. Chimney is certainly top tier for me. I've tried a couple of varieties, including decaf, and have been happy with all of them so far - no bad experiences or dodgy beans clothing up my grinder. Would happily use them again.
Helpful Report
Posted 5 days ago
Hi Daniel - this is so great to hear. Thank you for the kind words and for taking the time to leave a review. We are so glad you enjoy the taste and the quality of our coffee - thanks for the support! - Team CFC.
Posted 5 days ago
Always a quality coffee.
Helpful Report
Posted 1 week ago
Sorting out an additional order on the website proved to be a bit of a challenge and was quite confusing but Jamie helped me navigate the process with infinite patience.
Helpful Report
Posted 1 week ago
Hi Steve, Thank you for taking the time to leave a review for us - I'm sorry to hear that you had some issues with our website but I'm glad you had a positive experience with us and our team overall! Enjoy the coffee! - Team CFC.
Posted 5 days ago
Great coffee and great service
Helpful Report
Posted 1 week ago
I have only tried the americas signature blend. It has a consistent flavour every time. I get my delivery every 2 weeks and it arrives well packaged. Highly recommend
Helpful Report
Posted 2 weeks ago
Hi Simon, Thank you for taking the time to leave your review! We are so glad you are enjoying the Americas Blend - thank you for your continued support. Best wishes, Team CFC.
Posted 2 weeks ago
Great service and great coffee
Helpful Report
Posted 3 weeks ago
Always great coffee highly recommend
Helpful Report
Posted 4 weeks ago
Lovely coffee!
Helpful Report
Posted 1 month ago
The coffee is SUPERB. Excellent mouth feel, very well balanced in the cup regards sweetness & acidity. Will be ordering more for certain.
Helpful Report
Posted 1 month ago
Hi Andrew, Thank you so much for the kind words and your support. We're so glad you enjoyed the coffees you tried from us. We appreciate you taking the time to leave your reviews. Keep enjoying the coffee! Warm wishes, Team CFC.
Posted 1 month ago
Chimney Fire Coffee is rated 5.0 based on 1,086 reviews