Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The coffee is just delicious and the packing helps to prevent the taste and smell perfectly.”

Helpful Report

Posted 4 years ago

“I've had a weekly Chimney Fire subscription for almost a year now and their excellent coffee has kept our whole family very happy during the various lock-downs. We enjoy the variety from their Discovery selection and their delivery service is extremely reliable. Very highly recommended!”

Helpful Report

Posted 4 years ago

“Fabulous tasting coffee, super fast, free delivery and priced at an excellent, every day drinking price point. I have continued to order and will continue to do so.”

Helpful Report

Posted 4 years ago

“I really love Chimney fire coffee, the coffee is good quality as is the roasting. Their descriptions of the coffee are accurate and helpful. The customer service is great and the coffee is well priced. I especially love and look forward to my discovery coffee each month. If you like great speciality coffee that can be used with all brew methods then chimney fire is for you.”

Helpful Report

Posted 4 years ago

“Excellent service. Very easy to collect the coffee I ordered. Good communication, ie confirmation of order, email advising it was ready to collect. The biggest advantage for me is that Chimney Fire Coffee are very local and coupled with the fact that the coffee is amazing means we will be using them a lot more!”

Helpful Report

Posted 4 years ago

“Great tasting coffee. Online order packaged brilliantly .- you could sense their enthusiasm. Would definitely use CFC again.”

Helpful Report

Posted 4 years ago

“We receive a regular Discovery Coffee subscription which gets used so fast we top up with additional orders of beans. The quality of the coffee, the standard of service and tasting notes is excellent. It's why we will keep coming back for more...they simply know what they are doing and do it well.”

Helpful Report

Posted 4 years ago

“Best coffee I’ve ordered (out of many!). Customer service also fantastic. Loving the discovery coffees too!”

Helpful Report

Posted 4 years ago

“Fantastic coffee, excellent customer service, and speedy delivery. Consider me a regular!”

Helpful Report

Posted 4 years ago

“A wonderfully tasty way of trying a range of coffees. The Chimney Fire Coffee Taster pack is well worth trying if you're looking for that elusive blend which pleases everyone in your household.”

Helpful Report

Posted 4 years ago

“Great coffee great service. Thanks for supporting the NHS”

Helpful Report

Posted 4 years ago

“Great tasting coffee. It’s the best I have found for years. There is a simple and efficient process from ordering to delivery. So price is a secondary consideration, but it is good value anyway.”

Helpful Report

Posted 4 years ago

“Everything was as ordered. No issues .will use again”

Helpful Report

Posted 4 years ago

“We have looked for just the right coffee bean for 4 years and we’ve finally found it.”

Helpful Report

Posted 4 years ago

“Website really easy to use and the coffee arrived very quickly and well packed”

Helpful Report

Posted 4 years ago

“Wonderful coffee and excellent service!”

Helpful Report

Posted 4 years ago

“Great company!”

Helpful Report

Posted 4 years ago

“Decided to "bite the bullet" away from tiresome handgrinding to Wilfa grinder at reasonable price given its hard to source elsewhere. Delivery was prompt & added coffee to try. Really pleased to see how recently the beans had been roasted, which was just a few days before it and the grinder arrived. Grinder & beans are a real delight.”

Helpful Report

Posted 4 years ago

“I first tried Chimney Fire with a taster selection bought as a gift by my wife. It was a great introduction of their coffee from flowery Ethiopian to solid, dependable Brazilian. My personal favourite was the El Salvador. If you're thinking of taking out a coffee subscription, Chimney Fire offer excellent service and above all quality freshly roasted coffee. I am really enjoying my subscription where my coffee arrives every 2 weeks.”

Helpful Report

Posted 4 years ago

“Excellent tasting coffee”

Helpful Report

Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews